Customer Support Associate international

As a Customer Support Executive for International Voice, based in Kolkata, you will be responsible for providing high-quality support through voice and chat to address customer queries effectively. Your role will involve ensuring customer satisfaction by delivering timely resolutions. Key Responsibilities: - Handle customer queries through voice and chat support - Provide effective resolutions to customer issues - Deliver a high-quality support experience to customers Qualifications Required: - Graduation in any stream - Minimum 1 year of experience in BPO/Customer Support (International Voice Process) - Excellent spoken and written English communication skills Additional Details: The company offers various benefits including performance bonus, health insurance, and Provident Fund. You will be working full-time in rotational shifts, with transportation facilities provided for evening and night shifts. The interview process includes HR screening, a functional round involving mock calls/chats, an AMCAT test with a minimum score requirement, and a final operations round. If you are planning to apply for this position, ensure that you are capable of reliably commuting or relocating to Kolkata, West Bengal. The work location is in person, and fluency in English is essential for this role. For further details or to proceed with the application process, you can contact the employer at +91 6370721310.,