2.0 - 6.0 years

3 - 5 Lacs

mumbai

Work from Office

Role & responsibilities Job Requirement: Customer Service CHA Position: Customer Service Executive CHA (Customs House Agent) Department: Customer Service / Customs Clearance Location: Byculla Role Overview: The Customer Service Executive CHA will act as a bridge between clients, internal teams, and customs authorities/CHA partners to ensure smooth and timely clearance of import and export shipments. The role requires knowledge of customs processes, documentation, and customer handling in the freight forwarding industry. Key Responsibilities: 1. Customer Handling Act as the single point of contact for customers regarding customs clearance updates. Provide timely information on shipment status, duties, and delivery timelines. Respond to customer queries related to CHA processes, BOE filing, and documentation. 2. Documentation & Customs Clearance Collect, verify, and prepare import/export documentation (invoice, packing list, bill of lading, COO, etc.). Coordinate with CHA partners for Bill of Entry (BOE) / Shipping Bill filing. Ensure correct HS code classification and duty/tax calculation. Liaise with customs officials to resolve holds, discrepancies, or inspection requirements. 3. Coordination & Operations Work closely with internal departments (Sales, Operations, Transport) for smooth cargo movement. Monitor clearance activities at ports, ICDs, and airports. Ensure timely delivery of cargo after customs clearance. 4. Compliance & Reporting Maintain records of clearance documents and BOEs. Ensure compliance with DGFT, GST, and other statutory requirements. Generate MIS reports for management and customer updates. Key Skills & Competencies: In-depth knowledge of CHA operations and customs regulations . Familiarity with ICEGATE, EDI filing systems, and shipping documentation. Strong communication and customer service orientation. Problem-solving ability for clearance-related issues. Ability to work under pressure with time-sensitive shipments. Qualifications & Experience: Graduate in Commerce, Logistics, or Supply Chain Management. 2–6 years of experience in customer service – CHA / customs clearance. Prior experience in a freight forwarding or CHA company is preferred. Good understanding of Incoterms and international trade practices. Male candidates only, please note experience candidates from CHA background only. Interested candidates can share CV at deepali.shahane@lpindia.com/ +91 91 9167207212

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Hiring For Voice Process / Walkin Interview / Work from Office!!! The Job Factory

0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Walkin Interview for Voice Support US Rotational shift & off 5 days work 2 week off Domestic and International Voice Bangalore Location Immediate Joiners only Call Devishree@9901195084 devishreethejobfactory@gmail.com

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Indian Airline Customer Service Representative| Gurugram Wrixty Services

0.0 - 2.0 years

0 - 2 Lacs

Gurugram

Work from Office

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights 4. Ready to work in Inbound voice process HR connect - Ms Sangeeta - 82402 45399 Required Candidate profile Qualification: - 12th Pass 1. CTC: INR 15,605 In-hand: INR 13,100 2. Incentives up to INR 5,000 3. 6 Days working 24*7 Rotational Shifts 4. 1 Rotational Week Off. 5. Pick-up or Drop facility

Posted 2 months ago

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Customer Service International Voice-Gurugram-Shweta Imaginators Try Going Beyond

1.0 - 6.0 years

3 - 5 Lacs

Gurugram

Work from Office

Graduate/Undergrad Min 1 yr exp into International Voice Process Excellent Comm 5 Days Working, 2 offs Both way cab Salary range upto 5.5 LPA Location-Gurugram contact n ping me on:9999309521 shwetaarora@imaginators.co

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