Job
Description
About the job: This is not a 9-5 job, please do not apply if that's what you want. You will be dealing with founders, CEOs, and CXOs daily and get to learn a lot. You will also need to do a 5-6 hour research assignment as part of your interview. Apply only if you are willing to do that assignment. Key Responsibilities: 1. Work on training and onboarding new customers on our B2B SaaS platform 2. Work on day-to-day tech support for users 3. Work on software configuration for new customers and users 4. Create training documents and videos 5. Help customers get the full benefit out of our platform 6. Interact with customer CEOs/COOs daily Who can apply: Only those candidates can apply who: are Computer Science Engineering students Salary: ₹ 2,40,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-07-02 23:59:59 Skills required: Client Interaction, Technical Support and Client Relationship Other Requirements: 1. Need to be very fast with computer software 2. Need to be really good with Excel or Google spreadsheet formulas 3. Extremely good customer communication skills to interact with Founders, CEOs, and CXOs 4. It is mandatory to have your own computer, phone that supports WhatsApp business, and fast internet for work - this is a full remote role, and we will not be providing devices and internet About Company: PeakScale is a SaaS (Software-as-a-Service) digital no-code operations platform for restaurants. It is relied on by leading brands for their operations SOPs, audits, training, and team KPIs. Key clients include The Bombay Canteen, Smoke House Deli, Social, O Pedro, TGI Fridays, Belgian Waffle Co., Mad Over Donuts, Naturals Ice Creams, Apsara Ice Creams, Bombay Sweet Shop, Good Flippin Burger, and The Pizza Bakery.
