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Customer Success Manager

Customer Success Manager

Yourdost

1 - 2 years

3 - 4 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

Customer Success Manager (Freshers Only)

Work Mode

Work from Office

Job Type

Full Time

Job Description

YourDOST is looking for Customer Success Manager to join our dynamic team and embark on a rewarding career journey. We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase your business€™ revenue potentials. Responsibilities €¢ Establish clear client retention goals €¢ Promote the value of the product €¢ Promote value through customer experience €¢ Review customer complaints and concerns and seek to improve the customer experience Requirements €¢ A successful CSM should have strong communication and relationship-building skills. €¢ They should also be analytical and data-driven, with the ability to use data to identify trends and opportunities for improvement. €¢ They should be customer-focused and results-oriented

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Customer Success Manager