Job
Description
About the job: About Sharpsell (https://www.sharpsell.ai/): Sharpsell.ai's Sales Playbook Automation Platform helps large sales teams to scale deal-winning behaviour with dynamic product illustrations, real-time learning, and personalized content. Sharpsell is used by leading companies by 7,50,000+ frontline sales users in Banking, Insurance, Automotive, and Pharma industries and is funded by leading investors like Cornerstone Venture Partners and Mistry Ventures. Key responsibilities: 1. The first point of contact for customers, ensuring delivery excellence and availability to answer any inbound questions or calls 2. Instrumental in developing customer relationships that help teams improve customer lifetime value and reduce churn 3. Maintain excellent service by going above and beyond to ensure customer delight and retention 4. Be at the forefront of the delivery cycle managing client expectations, driving product usage, and ensuring adoption 5. Program management, including on-time content uploads and releases, as well as user management Who can apply: Only those candidates can apply who: Salary: ₹ 3,00,000 - 4,00,000 /year Experience: 0 year(s) Deadline: 2025-07-03 23:59:59 Other perks: Informal dress code, 5 days a week, Health Insurance Skills required: Attention to Detail, Teamwork, Client Relationship, English Proficiency (Spoken) and English Proficiency (Written) Other Requirements: 1. Is extremely detail-oriented 2. Have strong written and verbal communication skills 3. Tech-savvy and able to learn new technologies and tools quickly 4. Is proactive, disciplined, organized, and resilient 5. Can-do attitude with the ability to think on your feet 6. Is eager to learn new things and willing to ask for/ receive feedback 7. Great interpersonal and relationship-building skills 8. Have a strong customer-centric attitude and will put in the effort to ensure a great customer experience About Company: Sharpsell Technology Solutions is India's leading field-tested sales playbook automation platform built for high-velocity sales teams. Trusted by enterprises to replicate deal-winning behavior and create sales champions at scale. It is currently being used by over 550,000+ sales reps across leading BFSI and Pharma companies like Axis Bank, TATA Capital, Bajaj Allianz, IDFC First Bank, HDFC Life, Kotak Life Insurance, Aditya Birla Capital, Torrent Pharma, JB Pharma, and more.
