Customer Service(International Voice Process)

Job Description: As a Customer Service Executive in our International Voice Process team, you will play a vital role in delivering exceptional customer service to our international customers. You will be responsible for handling both inbound and outbound calls, addressing customer inquiries and complaints promptly and professionally. Your ability to maintain accurate records of customer interactions, provide effective solutions, and meet performance targets will contribute to ensuring customer satisfaction. To be successful in this role, you should have 2 months to 2 years of experience in a BPO or customer service role, possess excellent verbal communication skills in English, and be able to thrive in a fast-paced environment while multitasking effectively. A positive attitude, willingness to work night shifts, and a customer-first approach are essential qualities we are looking for in our ideal candidate. In return, we offer permanent employment with growth opportunities, a supportive and collaborative work environment, and training programs to enhance your skills. Additionally, you will receive benefits such as cell phone reimbursement, paid sick time, paid time off, and Provident Fund. The job types available are full-time, permanent, and open to fresher candidates. If you are looking to be a part of a team that values customer satisfaction and provides a platform for your professional growth, we encourage you to apply for this exciting opportunity with us.,