Customer Service|| Voice Process|| GGN

Wsne Consulting

1 - 5 years

3 - 5 Lacs

Gurugram

Posted:7 months ago

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Job Description

We are hiring Customer Support Executives . The role involves handling Calls from customers, resolving queries, and providing excellent customer service while maintaining quality standards.

Key Responsibilities:

Handle customer calls
Understand customer issues and provide accurate solutions
Maintain a high level of professionalism and empathy on calls
Follow call flow, scripts, and compliance guidelines
Document customer interactions accurately in the system
Meet quality, productivity, and customer satisfaction metrics

Eligibility Criteria:

Excellent verbal communication skills in English
Only Graduate can apply
Experienced candidates with international BPO background preferred
Ability to handle customers professionally

Contact

Diya-9990040566 (DROP YOUR CV)

Skills Required

customer support customer care customer service solving queries voice process voice support cse bpo voice international voice international process us voice process customer handling international voice process international calling uk process

Work Mode

Work from Office

Job Type

Full Time

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