Customer Service Specialist

As a potential candidate for the Customer Experience Business Unit at Infosys BPM, you will be part of a dynamic team handling voice/chat/blended/semi-voice roles. Your primary responsibilities will include exceptional communication & interpersonal skills to effectively engage with customers and team members. Providing top-notch customer service will be a key aspect of your role. Being open to working night shifts with rotational offs is essential for this opportunity. A strong commitment to a long-term association with Infosys is highly valued. You should be adaptable to changing requirements and aspire to grow within the organization. Having a good fashion sense and understanding, familiarity with technical terms, and a solid understanding of the banking industry will be advantageous in your role. - Exceptional communication & interpersonal skills - Exceptional customer service skills - Willingness to work in pure night shifts with rotational off's - Willing to associate for long term with Infosys - Flexible & aspirational - Good fashion sense & understanding - Apt knowledge of technical terms - Good understanding of the banking landscape Please note that this position requires you to work from the office and exceptional communication skills are mandatory. Join us at Infosys BPM and take the next step in your career journey.,