Job Description Job Description This is not a manual or automation testing QA profile. Please read through the job description and apply. Perform quality assurance call and/or process reviews for all departments in Altisource Conduct Process Refresher and New Hire trainings with the employees Provide ongoing coaching and support to employees to strengthen understanding and execution of quality standards. Identify training needs based on process review findings and collaborate with management to address skill gaps. Develop and implement training materials and SOPs to ensure consistency in quality assurance practices across departments. Analyze findings from process reviews and develop reports to highlight trends/ opportunities for improvement. Recommend, implement, and monitor preventive and corrective actions to ensure that quality assurance standards are achieved. Make recommendations to help reduce process variation and eliminate errors. Track Business Unit responses for all findings identified from the process reviews. Escalate unresolved issues to Senior Management and work with Management to resolve the issues. Provide management with timely reports documenting observations from reviews. Qualifications Qualifications Bachelor's Degree. Six Sigma yellow/green belt (Desirable). Must have excellent written communication skills (with accurate grammar and punctuation) Must have excellent verbal communication skills with fluent English and neutral accent Must have good analytical and cognitive skills Must have an eye for attention to detail. Additional Information WORKING AT ALTISOURCE ADVANTAGES Prosperity . Competitive salary based on your experience and skills Good Health . Comprehensive insurance plans - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees . Wellness Programs - Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc. Happiness . 10 paid holidays, plus 26 paid days off per year . Lots of employee engagement activities . OUR CORE VALUES For our employees, customers, and shareholders, we commit to . Act with Integrity - exhibit unwavering integrity, compliance, and ethical conduct at all times . Energize People - enable exceptional people to energize their teams and drive results . Empower Innovation - reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers . Exceed Customer Expectations - execute world-class solutions to deliver value and delight our customers . Win as a Team - embrace the passion, energy, and power of our global teams to win as One-Altisource . Enrich Communities - create positive impacts for the communities where we live and serve Are you up to the challenge What are you waiting for Apply today!
Job Description 1. New Client Onboarding: Take the lead in guiding new clients through the onboarding process. Provide them with a warm welcome, explain our products/services, and assist them in understanding our platform and offerings. 2. Client Assistance: Be the first point of contact for clients, addressing their questions, concerns, and inquiries via phone calls and emails. Offer knowledgeable guidance to help them navigate our offerings effectively. 3. Problem Resolution: Work diligently to identify and troubleshoot client issues, striving for swift resolutions. Collaborate with internal teams to ensure that client concerns are addressed accurately and promptly. 4. Relationship Building: Develop and nurture strong, long-lasting relationships with clients. Understand their unique needs and preferences to tailor your interactions and provide personalized support. 5. Client Education: Offer insights and educational resources to help clients make informed decisions. Share information about updates, new features, and best practices to maximize their experience with our products/services. 6. Client Feedback: Act as a feedback conduit between clients and internal teams, conveying valuable insights to improve our offerings and services. 7. Record Keeping: Maintain accurate and up-to-date client records and interactions in our CRM system. Requirements: . Exceptional communication skills, both written and verbal. . Strong interpersonal skills to build rapport and maintain positive relationships. . Problem-solving ability and a proactive approach to addressing client concerns. . Patience and empathy when dealing with client inquiries and issues. . Organizational skills to manage multiple clients and tasks effectively. . Proficiency in using office productivity software. . Previous experience in a client-facing role or customer service is preferred. Qualifications . Bachelor's Degree or equivalent Required Skills . Must have excellent written communication skills (with accurate grammar and punctuation) . Must have the ability to read and respond to the client's emails following effective business email writing etiquettes . Must have excellent verbal communication skills with fluent English and neutral accent . Must have good analytical and cognitive skills . Must have an eye for attention to detail . Must have minimum 30 wpm speed with the ability to talk over the phone Additional Information WORKING AT ALTISOURCE ADVANTAGES Prosperity . Competitive salary based on your experience and skills Good Health . Comprehensive insurance plans - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees . Wellness Programs - Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc. Happiness . 10 paid holidays, plus 26 paid days off per year . Lots of employee engagement activities . OUR CORE VALUES For our employees, customers, and shareholders, we commit to . Act with Integrity - exhibit unwavering integrity, compliance, and ethical conduct at all times . Energize People - enable exceptional people to energize their teams and drive results . Empower Innovation - reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers . Exceed Customer Expectations - execute world-class solutions to deliver value and delight our customers . Win as a Team - embrace the passion, energy, and power of our global teams to win as One-Altisource . Enrich Communities - create positive impacts for the communities where we live and serve Are you up to the challenge What are you waiting for Apply today!
Job Description WHAT YOU GET TO DO Facilitatetraining courses in both live and on-line environments Design and develop need-based L&D programs to support the business Manage and maintain data as per the L&D requirements during new hire / cross skill / floor support training Identify key areas of improvement through effective data analysis and support the business with refresher training and knowledge management Work with SMEs to transform expert content into learner friendly classroom, online and/or blended learning solutions Manage and develop project plans and timelines Contribute to training process improvements and participate in other projects as needed Act as a liaison with L&D and the business departmentto ensure consistency with practices, processes and manage scheduling of programs Contributes to process improvements and innovation in the L&D function Attend any client mandated trainings Carry out trainer responsibilities in accordance with the organizations policies this includes training employees, assigning and directing work, appraising performance of new hires, rewarding and disciplining employees, addressing complaints and resolving problems within the training group. Monitor advisors progress throughout duration of training including providing coaching and developmental feedback. Conduct classroom training as per ramp planning. Utilize effective presentation skills including creative training techniques and accelerated adult learning techniques. Adapt developed classroom agenda, timelines, and content flow as necessary to deliver effective training to trainee group. Mentor and develop trainers under training, in facilitation and presentation skills and training methodologies as directed by the Leadership. Participate in floor support activities including OJT Support, Refresher and Remedial trainings as required and ensure program effectiveness from Training and Business perspectives. Drive continuous process improvement in program execution by providing documentation of existing processes, evaluation of likely scenario Qualifications WHAT ABOUT YOU Minimum 2+ years of strong knowledge in US Mortgage Origination Services Should be a Graduate in any discipline Should have sound understanding of MS Office Should have strong verbal and written communication skills. Should have good people management skills Must be able to liaise with the onshore and offshore teams to recommend process changes to benefit the business Utilize decision and reporting tools to minimize variability, improve quality and maximize profitability of the business Should have the ability to work under stringent timelines and pressure Be a team player and act in accordance with the organization's code of conduct at all times. Additional Information PERKS OF WORKING AT ALTISOURCE Prosperity Competitive salary based on your experience and skills - we believe the top talent deserves the top rupee Good Health Comprehensive insurance plans Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees Wellness Programs - Doctor support, Psychologist, Counselor, Onsite health checkup camps etc. Happiness 10 paid holidays, plus 26 paid days off per year Opportunities to join our community service initiatives, including Habitat for Humanity Are you up to the challengeWhat are you waiting for Apply today! At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate against any employee or applicant for employment on the basis of race, religion, color, sex, national origin, gender identity and/or expression, sexual orientation, age, marital status, veteran status, or disability status.
Job Description Review and update construction documents in the system to ensure completeness and accuracy. Maintain and update construction budget details while placing inspection orders with field inspectors. Assign inspection orders to nearby inspectors and track their acceptance and scheduling within the stipulated timeframe. Communicate effectively with lenders, contractors, and field inspectors via calls and emails to obtain missing or required documentation. Coordinate with stakeholders through email and phone communication to ensure order fulfillment. Schedule and manage site inspections with field inspectors across the United States, following up to expedite order completion. Notify clients about order status updates via emails and chat messages to ensure transparency and efficiency. Qualifications Graduate Excellent attention to detail in reviewing documentation and identifying gaps. Excellent communication skills to interact with clients, contractors, and inspectors. Ability to multitask and meet deadlines in a fast-paced environment. Must have experience in US mortgage documents review process . Additional Information PERKS OF WORKING AT ALTISOURCE Prosperity Competitive base salaries - we believe the top talent deserves the top dollar! 401k plans with company matching we want to empower you to foster your career, and prepare for retirement Good Health Comprehensive Medical, Dental, and Vision insurance plans Tax-free Flexible Spending Account Life insurance, short-term, and long-term disability ...And Happiness! Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year Free snacks, drinks and coffee Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations) Opportunities for you to join our community service initiatives, including Habitat for Humanity Are you up to the challenge Apply today! Got a question Contact our Talent Acquisition Team at . At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Description Job Description: Associate should have basic knowledge about US Mortgage and below are job profile. Contact the utility companies in US and activate/Shut off Utility services. Coordinate with internal and external teams to obtain necessary documentation required to complete the utility activations. Track and pay monthly utility bills. Pay deposit as and when required and obtain the refund once the service is deactivated. Qualifications Graduate in any stream (Essential) Flexible to work in rotational/night shift (Essential) Strong verbal and written communication skills (Essential) Ability to work independently with high level of focus on detail(Essential) Ability to maintain a high rate of accuracy and productivity, as well as the ability to multitask and function under deadlines in a fast past environment (Essential) Overall 0-10years of work experience (Fresher can apply if Good communication and interested in US Mortgage process) Previous experience in Mortgage Services (Desired) Proficiency with MS Office applications (Desired) Additional Information All your information will be kept confidential according to EEO guidelines.
Job Description Review and update construction documents in the system to ensure completeness and accuracy. Maintain and update construction budget details while placing inspection orders with field inspectors. Assign inspection orders to nearby inspectors and track their acceptance and scheduling within the stipulated timeframe. Communicate effectively with lenders, contractors, and field inspectors via calls and emails to obtain missing or required documentation. Coordinate with stakeholders through email and phone communication to ensure order fulfillment. Schedule and manage site inspections with field inspectors across the United States, following up to expedite order completion. Notify clients about order status updates via emails and chat messages to ensure transparency and efficiency. Qualifications Graduate Excellent attention to detail in reviewing documentation and identifying gaps. Excellent communication skills to interact with clients, contractors, and inspectors. Ability to multitask and meet deadlines in a fast-paced environment. Must have experience in US mortgage documents review process . Additional Information PERKS OF WORKING AT ALTISOURCE Prosperity Competitive base salaries - we believe the top talent deserves the top dollar! 401k plans with company matching we want to empower you to foster your career, and prepare for retirement ...And Happiness! Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year Lots of employee engagement activities Opportunities for you to join our community service initiatives, including Habitat for Humanity Are you up to the challenge Apply today! Got a question Contact our Talent Acquisition Team at . At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Description Key Responsibilities: 1. Process and manage client billing files 2. Handle vendor payment files and ensure timely payments 3. Coordinate with Accounts Receivable, Accounts Payable, and Treasury teams 4. Reconcile billing and payment discrepancies 5. Analyze financial data to identify trends and anomalies 6. Prepare regular reports on billing and payment activities 7. Assist in process improvements for billing and payment workflows 8. Ensure compliance with accounting policies and procedures Required Skills: 1. Strong analytical and problem-solving skills 2. Proficiency in Microsoft Excel and other accounting software 3. Excellent attention to detail 4. Ability to manage multiple tasks and meet deadlines 5. Strong communication skills for cross-team collaboration 6. Understanding of basic accounting principles 7. Data entry accuracy and efficiency Qualifications 1. Bachelor's degree in Accounting, Finance, or related field 2. 2-3 years of experience in accounting or financial operations Key Attributes: 1. Meticulous attention to detail 2. Strong organizational skills 3. Ability to work independently and as part of a team 4. Proactive approach to identifying and resolving issues 5. Adaptability to changing priorities and deadlines This role requires a detail-oriented individual who can effectively manage billing and payment processes while collaborating across multiple accounting teams. The ideal candidate will have a keen eye for accuracy and the ability to analyze financial data to support operational efficiency. Additional Information WORKING AT ALTISOURCE ADVANTAGES Prosperity . Competitive salary based on your experience and skills Good Health . Comprehensive insurance plans - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees . Wellness Programs - Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc. Happiness . 10 paid holidays, plus 26 paid days off per year . Lots of employee engagement activities OUR CORE VALUES For our employees, customers, and shareholders, we commit to . Act with Integrity - exhibit unwavering integrity, compliance, and ethical conduct at all times . Energize People - enable exceptional people to energize their teams and drive results . Empower Innovation - reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers . Exceed Customer Expectations - execute world-class solutions to deliver value and delight our customers . Win as a Team - embrace the passion, energy, and power of our global teams to win as One-Altisource . Enrich Communities - create positive impacts for the communities where we live and serve
Job Description Job Description WHAT YOU GET TO DO Handle inbound and make outbound calls, emails, and chats from real estate agents regarding their Equator account, password resets, and technical issues - these are warm leads, no cold calling Upsell real estate agents current memberships for added value in receiving qualified leads for property listings Provide exceptional customer service by addressing inquiries promptly and efficiently Troubleshoot and resolve technical issues related to the Equator platform Conduct product demonstrations to showcase the benefits of Equator's services Maintain accurate customer records and update information in the CRM system Collaborate with the sales team to identify potential upselling opportunities Assist in the development and implementation of sales strategies to increase customer retention Generate and qualify leads Prepare and deliver regular reports on customer interactions, sales activities, and performance metrics Stay up-to-date with industry trends, competitor offerings, and Equator's product updates Participate in ongoing training to enhance product knowledge and customer service skills Qualifications Qualifications Any Graduate with +3 years experience in sales support job preferred from Mortgage Domain. Hands on experience in using software applications. WHAT ABOUT YOU You have... A Hunter mentality, eager to create and nurture a sales revenue stream through lead generation and warm calling,while meeting measurable sales goals Experience in an Inside Sales or client Account Management role, ideally within a Real Estate Services or Cloud-based Web Services sector Experienced in customer service, sales, and customer retention with expertise in handlingcustomer objections and escalations Experience working with one or more CRM's (e.g. Avature, Encore, or Salesforce.com) or Ticketing Tracking systems (e.g. Salesforce.com, Zendesk) Additional Information THE PERKS OF WORKING AT ALTISOURCE Prosperity: Competitive base salaries! 401k plans with company matching we want to empower you to further your career, and prepare for retirement! Good Health: Comprehensive Medical, Dental, and Vision insurance plans Tax-free Flexible Spending Account Life insurance, short-term, and long-term disability ...And Happiness! Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year! Opportunities to join our community service initiatives, including Habitat for Humanity
Job Description Roles and Responsibilities Review requirements, specifications and technical design documents to provide timely and meaningful feedback Create detailed, comprehensive and well-structured test plans and test cases Estimate, prioritize, plan and coordinate testing activities Design, develop and execute automation scripts using open source tools Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Develop and apply testing processes for new and existing products to meet client needs Liaise with internal teams (e.g. developers and product managers) to identify system requirements Monitor debugging process results Investigate the causes of non-conforming software and train users to implement solutions Track quality assurance metrics, like defect densities and open defect counts Stay up-to-date with new testing tools and test strategies Qualifications Requirements Having around 2+ yrs. of development experience in Software Testing Proven workexperience in software quality assurance Strong knowledge of software QA methodologies, tools and processes Experience in writing clear, concise and comprehensive test plans and test cases Hands-on experience with both white box and black box testing Hands-on experience with automated testing tools Solid knowledge of SQL and scripting Experience working in an Agile/Scrum development process Experience with performance and/or security testing is a plus Bachelor's degree in Computer Science, Engineering or a related subject Additional Information WORKING AT ALTISOURCE ADVANTAGES Prosperity Competitive salary based on your experience and skills - we believe the top talent deserves the top rupee Bonus Potential - if you go above and beyond, you should be rewarded Good Health Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance Wellness Programs (examples include eye examination, diabetes checkup camp, hemoglobin check and health talks) Happiness 10 paid holidays, plus 26 paid days off per year Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations) Opportunities to join our community service initiatives, including Habitat for Humanity Are you up to the challenge What are you waiting for Apply today!
Job Description About the Role In this crucial role, you will be responsible for ensuring the timely completion and coordination of all necessary activities to secure, maintain, and preserve REO properties acquired through reverse mortgage foreclosures. You will play a key part in our team by working closely with vendors and contractors to ensure properties are safe, secure, and ready for market. Responsibilities: Manage the REO property preservation process for reverse mortgages, following all company procedures and legal guidelines. Coordinate and oversee timely completion of property inspections to identify any safety hazards or maintenance needs. Secure vacant properties to prevent unauthorized access and vandalism. Oversee property clean-out and debris removal. Manage lawn maintenance, including grass cutting and landscaping, to maintain curb appeal and prevent code violations. Coordinate winterization services to protect vacant properties from weather damage during cold seasons. Ensure completion of other life safety and preservation measures as needed (e.g., board-up services, plumbing shut-off). Track and document all preservation activities for each property. Collaborate with asset managers other departments to ensure a smooth transition when properties are ready for listing and sale. Maintain accurate and complete records for all REO properties under your purview. Qualifications Qualifications: Minimum of 1-3 years of experience in property preservation, REO management, or a related field. Strong understanding of reverse mortgage foreclosure timelines and procedures. Excellent communication and coordination skills to work effectively with vendors, contractors, and internal departments. Proactive and detail-oriented with a focus on timely completion of tasks. Ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment. Proficiency in PPW and Resnet applications. Additional Information WORKING AT ALTISOURCE ADVANTAGES Prosperity . Competitive salary based on your experience and skills Good Health . Comprehensive insurance plans - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees . Wellness Programs - Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc. Happiness . 10 paid holidays, plus 26 paid days off per year . Lots of employee engagement activities OUR CORE VALUES For our employees, customers, and shareholders, we commit to . Act with Integrity - exhibit unwavering integrity, compliance, and ethical conduct at all times . Energize People - enable exceptional people to energize their teams and drive results . Empower Innovation - reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers . Exceed Customer Expectations - execute world-class solutions to deliver value and delight our customers . Win as a Team - embrace the passion, energy, and power of our global teams to win as One-Altisource . Enrich Communities - create positive impacts for the communities where we live and serve
Job Description Educational Qualifications : A bachelor's degree in business, Engineering, Computer Science, or a related field is required. An MBA is a plus but not mandatory. Qualifications A minimum of 3+ years of relevant experience in a product and operations role, with a strong track record in driving business outcomes through technology solutions. Proven experience in managing IT projects , as well as handling day-to-day operational requests from business stakeholders. Experience working on integration projects is highly desirable and considered a significant advantage. Additional Information . Competitive salary based on your experience and skills - we believe the top talent deserves the top rupee . Bonus Potential - if you go above and beyond, you should be rewarded Good Health . Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance . Wellness Programs (examples include eye examination, diabetes checkup camp, hemoglobin check and health talks) Happiness . 10 paid holidays, plus 26 paid days off per year . Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations) . Opportunities to join our community service initiatives, including Habitat for Humanity Are you up to the challenge What are you waiting for Apply today! If you have any questions or concerns, feel free to reach out to us at [HIDDEN TEXT] We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Description Conduct thorough reviews of construction documents to prepare detailed recommendation reports and highlight missing information. Follow up with clients in a timely manner to collect missing documents and ensure a smooth approval process. Analyze contractor budgets and contracts , determining their suitability for residential projects. Verify contractor credentials by assessing past performance, financial stability, and risk factors. Identify potential risks related to insurance coverage, licensing, and regulatory compliance. Make informed recommendations on contractor approvals, denials, or required conditions based on evaluations. Evaluate project feasibility by reviewing plans, budgets, contracts, appraisals, and surveys against loan amounts. Qualifications Qualifications . Bachelor's Degree or equivalent Required Skills . Must have excellent written communication skills (with accurate grammar and punctuation) . Must have the ability to read and respond to the client's emails following effective business email writing etiquettes . Must have excellent verbal communication skills with fluent English and neutral accent . Must have good analytical and cognitive skills . Must have an eye for attention to detail . Must have minimum 30 wpm speed with the ability to talk over the phone Additional information Additional Information WORKING AT ALTISOURCE ADVANTAGES Prosperity . Competitive salary based on your experience and skills Good Health . Comprehensive insurance plans - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees . Wellness Programs - Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc. Happiness . 10 paid holidays, plus 26 paid days off per year . Lots of employee engagement activities . OUR CORE VALUES For our employees, customers, and shareholders, we commit to . Act with Integrity - exhibit unwavering integrity, compliance, and ethical conduct at all times . Energize People - enable exceptional people to energize their teams and drive results . Empower Innovation - reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers . Exceed Customer Expectations - execute world-class solutions to deliver value and delight our customers . Win as a Team - embrace the passion, energy, and power of our global teams to win as One-Altisource . Enrich Communities - create positive impacts for the communities where we live and serve Are you up to the challenge What are you waiting for Apply today!
Job Description We are looking for a Mortgage Processing, Analyst with a passion for the mortgage industry to develop and manage client relations the Altisource umbrella. This is a great time to join the team and be a part of a growing and stable organization. . Maintain a working knowledge of US Mortgage Originations closing procedures, federal and state lending laws. . Loan Processor and confirm all required documentation is in file to prepare closing documents. . Interpret state rules, statute laws, federal regulations & investor guidelines and apply them to specific loans . Audit closed loan disclosures and signed loan documents . Effectively communicate with US based Underwriters/Clients & SMEs to ensure quality output Qualifications Bachelors degree
Job Description Lead and manage a team of associates to achieve key objectives: Oversee the Recruiting, Expediting, Video Inspection, and Quality Control (QC) queues of the Inspection team, ensuring adherence to SLAs and quality standards. Track team performance metrics, using data-driven insights to improve operational efficiency, enhance inspection quality, and reduce turnaround times. Assign inspection tasks and prioritize work based on workload and deadlines. Collaborate with cross-functional teams across locations to resolve issues or challenges during the inspection process. Communicate effectively with internal and external clients to ensure smooth workflow in the inspection department. Serve as the subject matter expert and act as the communication link between staff members and customers as needed. Address and resolve inspection-related issues or escalations promptly. Monitor daily production reports to ensure the team meets both production and quality targets. Provide leadership and guidance to foster a positive and productive work environment. Manage multiple projects simultaneously, consistently meeting deadlines and delivering high-quality results within set timeframes. Analyze datasets to extract meaningful insights and make informed decisions. Perform staffing data analysis to ensure adequate staffing levels to handle expected volumes. Take on additional duties as required. Qualifications Bachelor's Degree preferred. Minimum of 3 years of experience in team management within a related field. Strong managerial, organizational, and leadership skills. Excellent analytical, communication, and interpersonal skills. Proficient in Microsoft Office Suite or similar software. Detail-oriented with a focus on compliance with SOPs. Open to continuous learning and professional development. Additional Information Prosperity Competitive salary based on your experience and skills - we believe the top talent deserves the top rupee Bonus Potential - if you go above and beyond, you should be rewarded Good Health Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance Wellness Programs (examples include eye examination, diabetes checkup camp, hemoglobin check and health talks) Happiness 10 paid holidays, plus 26 paid days off per year Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations) Opportunities to join our community service initiatives, including Habitat for Humanity
Job Description Review and update construction documents in the system to ensure completeness and accuracy. Maintain and update construction budget details while placing inspection orders with field inspectors. Assign inspection orders to nearby inspectors and track their acceptance and scheduling within the stipulated timeframe. Communicate effectively with lenders, contractors, and field inspectors via calls and emails to obtain missing or required documentation. Coordinate with stakeholders through email and phone communication to ensure order fulfillment. Schedule and manage site inspections with field inspectors across the United States, following up to expedite order completion. Notify clients about order status updates via emails and chat messages to ensure transparency and efficiency. Qualifications Graduate Excellent attention to detail in reviewing documentation and identifying gaps. Excellent communication skills to interact with clients, contractors, and inspectors. Ability to multitask and meet deadlines in a fast-paced environment. Must have experience in US mortgage documents review process . Additional Information PERKS OF WORKING AT ALTISOURCE Prosperity Competitive base salaries - we believe the top talent deserves the top dollar! 401k plans with company matching we want to empower you to foster your career, and prepare for retirement Good Health Comprehensive Medical, Dental, and Vision insurance plans Tax-free Flexible Spending Account Life insurance, short-term, and long-term disability ...And Happiness! Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year Free snacks, drinks and coffee Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations) Opportunities for you to join our community service initiatives, including Habitat for Humanity Are you up to the challenge Apply today! Got a question Contact our Talent Acquisition Team at . At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Description What you will do... Manage the day to day closing pipeline, team management and all aspects related to the Closing Disclosure process. Monitor daily pipeline reports and ensure company policies and procedures are being followed by the associates, manage escalations from client and doing the root cause to fix the same. Maintain routine meetings with direct reports and clients. Troubleshoot and resolve any issues that may arise in the day to day with regard to loans in closing. Monitor quality control of the team work and taking necessary steps to improve team efficiency. Create, document and train CD process/checklist/procedures either solely or as part of larger project management team as a closing subject matter expert. Qualifications Skills you bring... A thorough knowledge of all TRID guidelines, CD process and procedures for closing of the loans. Experiencewith adherence and compliance with mortgage industry practices. 3 years of Closing Disclosure experience. Atleast 1 year of team management experience. Effective communication and team handling skills Additional Information WORKING AT ALTISOURCE ADVANTAGES Prosperity . Competitive salary based on your experience and skills - we believe the top talent deserves the top rupee Good Health . Comprehensive insurance plans - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees . Wellness Programs - Onsite doctor support, Psychologist, Counselor, Onsite health checkup camps etc. Happiness . 10 paid holidays, plus 26 paid days off per year . Lots of employee engagement activities both offsite (examples include cricket/football games and annual company celebrations) and onsite (examples include office stress buster events and quarterly Living our Values celebrations) . Opportunities to join our community service initiatives, including Habitat for Humanity Are you up to the challenge What are you waiting for Apply today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate against any employee or applicant for employment on the basis of race, religion, color, sex, national origin, gender identity and/or expression, sexual orientation, age, marital status, veteran status, or disability status .
Job Description 1. New Client Onboarding: Take the lead in guiding new clients through the onboarding process. Provide them with a warm welcome, explain our products/services, and assist them in understanding our platform and offerings. 2. Client Assistance: Be the first point of contact for clients, addressing their questions, concerns, and inquiries via phone calls and emails. Offer knowledgeable guidance to help them navigate our offerings effectively. 3. Problem Resolution: Work diligently to identify and troubleshoot client issues, striving for swift resolutions. Collaborate with internal teams to ensure that client concerns are addressed accurately and promptly. 4. Relationship Building: Develop and nurture strong, long-lasting relationships with clients. Understand their unique needs and preferences to tailor your interactions and provide personalized support. 5. Client Education: Offer insights and educational resources to help clients make informed decisions. Share information about updates, new features, and best practices to maximize their experience with our products/services. 6. Client Feedback: Act as a feedback conduit between clients and internal teams, conveying valuable insights to improve our offerings and services. 7. Record Keeping: Maintain accurate and up-to-date client records and interactions in our CRM system. Requirements: . Exceptional communication skills, both written and verbal. . Strong interpersonal skills to build rapport and maintain positive relationships. . Problem-solving ability and a proactive approach to addressing client concerns. . Patience and empathy when dealing with client inquiries and issues. . Organizational skills to manage multiple clients and tasks effectively. . Proficiency in using office productivity software. . Previous experience in a client-facing role or customer service is preferred. Qualifications . Bachelor's Degree or equivalent Required Skills . Must have excellent written communication skills (with accurate grammar and punctuation) . Must have the ability to read and respond to the client's emails following effective business email writing etiquettes . Must have excellent verbal communication skills with fluent English and neutral accent . Must have good analytical and cognitive skills . Must have an eye for attention to detail . Must have minimum 30 wpm speed with the ability to talk over the phone Additional Information WORKING AT ALTISOURCE ADVANTAGES Prosperity . Competitive salary based on your experience and skills Good Health . Comprehensive insurance plans - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees . Wellness Programs - Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc. Happiness . 10 paid holidays, plus 26 paid days off per year . Lots of employee engagement activities . OUR CORE VALUES For our employees, customers, and shareholders, we commit to . Act with Integrity - exhibit unwavering integrity, compliance, and ethical conduct at all times . Energize People - enable exceptional people to energize their teams and drive results . Empower Innovation - reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers . Exceed Customer Expectations - execute world-class solutions to deliver value and delight our customers . Win as a Team - embrace the passion, energy, and power of our global teams to win as One-Altisource . Enrich Communities - create positive impacts for the communities where we live and serve Are you up to the challenge What are you waiting for Apply today!
Job Description Key Responsibilities: Data Analysis & Reporting Perform complex data queries, extraction, and reporting using SQL . Analyze financial and operational data to support strategic decision-making. Generate actionable insights using tools like Microsoft Excel , Power Query , and other reporting platforms. Billing & Accounting Support Manage invoicing, reconciliation, and billing procedures in collaboration with the Accounting team. Ensure accurate financial documentation and compliance with internal policies. Apply basic accounting principles to support financial workflows and reporting. Documentation & Process Management Develop and maintain business documentation, reports, and process manuals. Edit and format PDFs professionally to meet company standards. Organize financial and operational records for efficient access and retrieval. Client Interaction & Onboarding Engage with clients to gather and document business requirements. Support client onboarding and ensure seamless integration into company operations. Translate client needs into actionable product features and workflows. Automation Skills Implement automation solutions using VBA , Power Query , and other relevant tools to improve efficiency. Collaboration & Communication Work cross-functionally with technology and business teams to deliver solutions. Communicate effectively with senior executives and stakeholders. Design process flows and business diagrams using Visio create presentations in PowerPoint . Support integration projects and day-to-day operational requests from stakeholders. Qualifications Bachelor's degree in Business Administration, Engineering, Computer Science, Accounting, Finance , or a related field. Minimum of 3+ years of experience in a business analysis, product, or operations role. Proven experience in managing IT projects and integration initiatives. Strong proficiency in SQL , Microsoft Excel , Word , Visio , and PowerPoint . Familiarity with financial systems, databases, and business intelligence tools. Preferred Skills: Strategic thinking and problem-solving abilities. Strong organizational and documentation management skills. Excellent interpersonal and communication skills. Experience with SaaS products and financial data handling is a plus. Additional Information Are you up to the challenge Apply today! Got a question Contact our Talent Acquisition Team at . At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate against any employee or applicant for employment on the basis of race, religion, color, sex, national origin, gender identity and/or expression, sexual orientation, age, marital status, veteran status, or disability status .