Customer Service Representative

Job Description

About the Company Teleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. About the Role We're hiring Customer Service Representatives for our premium process at Teleperformance! As a key member of our team, you'll provide exceptional customer service, resolve queries, and drive customer satisfaction. Responsibilities Handle customer inquiries via phone, email, or chat Resolve customer complaints and issues Provide product/service information Meet performance metrics and targets Qualifications 1+ year of BPO experience Graduate degree Excellent communication skills Ability to work in rotational shifts (for males) or day shifts (for females) Required Skills Strong customer service orientation Effective problem-solving skills Ability to work in a fast-paced environment Preferred Skills Experience in a similar role Familiarity with customer service software Pay range and compensation package Competitive CTC of ₹27,000 Equal Opportunity Statement Teleperformance is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic. If you're passionate about delivering exceptional customer service, apply now! Kindly share your resume :- HR Vishal - 6230357600 Email ID - vishal.kumar33@teleperformancedibs.com Office Address - Bestech Business Towers sector 66 Mohali Teleperformance Recruitment Area Ground floor Tower A ``` Show more Show less