Customer Service Representative (pharma Industry)

Patna

Job Title: Customer Service Representative (Pharma industry)
Location: Patna (East) Experience Required: 2–3 years (preferably in sales, marketing, or the healthcare sector) Key Responsibilities: Clearly and effectively communicate product information and usage across various stages of surgical procedures to current and potential customers. Foster long-term, trust-based relationships with customers to enhance satisfaction, promote loyalty, and position the company as a trusted healthcare partner. Gather relevant field-level insights and customer data to support business strategy and reporting. Understand customer needs and effectively close sales interactions to meet or exceed assigned territory sales targets. Collaborate with the company’s account manager to support and execute initiatives that drive market development. Ensure efficient distribution channel management to maintain consistent product availability and customer service. Required Skills and Qualifications: Graduate degree, preferably in B.Sc., B. Pharma, or D. Pharma, or a science-related discipline. Candidate should have local area experience. Highly self-driven with a proactive approach to tasks and responsibilities. Strong interpersonal and verbal communication skills. Solid foundation in consultative and persuasive selling techniques. Proven ability to manage and maintain strong customer relationships.