Customer Service Representative (Night Shift – Logistics)

About Us:

Have you ever thought about how items like your electronics or your groceries get to the store? That’s logistics, logistics is at the heart of everything around you. We have one mission: to drive the extraordinary customer experience, every time. Amplify uses innovations and insights to find, attract, and engage intended customers throughout their supply chain journeys. It’s a Journey we do together.

Key Responsibilities:

• Enter customer orders in the system with 100% accuracy
• Book appointments with shippers and consignees
• Track shipments and provide timely updates to customers
• Respond promptly to customer emails and phone calls

Qualifications:

• Minimum graduate degree in any discipline
• Excellent communication skills (written and verbal)
• Proficient in computer use (Microsoft Office, typing, email handling)
• Ability to work efficiently in a fast-paced environment
• Prior experience in logistics or customer service is a plus (not mandatory)

Work Schedule:

• Night Shift (Aligned with Canadian business hours)

Location:
Avtar Nagar, Ferozpur Road, Ludhiana, Punjab, India

Why Join Us?

• Be part of a global logistics operation
• Work with a supportive and growing team
• Long-term career opportunities for the right candidate

Job Type: Full-time

Pay: ₹180,000.00 - ₹252,000.00 per year

Benefits:

• Leave encashment
• Paid sick time

Education:

• Bachelor's (Preferred)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person

Application Deadline: 01/08/2025