Customer Service Representative -Ahmedabad (Females only)

Job Title: Customer Service Representative (Females only)

Job Location: Jagatpur- Gota, Ahmedabad
Experience: 0 to 1 years

Roles & Responsibilities:
1) Respond to customer queries via phone, email, chat or in person professionally & empathetically by getting high customer satisfaction.2) Maintain streamlined email & social media communication mediums for offers, updates & much more.3) Ability to handle complex issues alone & churning out an easy to follow solutions. 4)Stay updated with latest product technology along with on-going product/service features, pricing & policies.5)Ability to receive payments & delivery of products within stipulated time.6)Ability to do timely follow up of feedback in regards of products/services.7) Keep accuracy while maintaining customer inquiries, interactions & bank details. 8)Ability to establish a positive rapport with clients in person or via call by knowing them upcoming deals.

Skills:
1) Minimum Bachelor’s or Masters required with specialization of communication or related field preferable.2) Relevant experience in a customer support or related role, showcasing your ability to handle customer inquiries and resolve issues effectively.3) Strong communication & interpersonal skills.4)Patience & problem solving skills.5) Time management and multitasking.6) Positive attitude and professionalism.7)Ability to work with minimal supervision.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person