Customer Service Executive

*Job Title:* Customer Support Representative

*Company:* [Teleperformance]
*Location:* [Remote] *Job Type:* Contractual

*Job Description:*

We are seeking highly motivated and customer-focused individuals to join our team as Customer Support Representatives. We have multiple positions available with different CTC (Cost to Company) packages.

*Positions Available:*

1. *Back office Position

(CTC: 22,000)*
- In-hand salary: 17,000 - Last working day: 30th October - Working days: 6 days a week with 1 rotational off - Experience: 1 year (graduate degree required) - System requirements: Windows 10 and above, RAM 8GB and above, USB headset, power backup, and broadband connection with a minimum speed of 30 Mbps

2. *Retention Position

(CTC: 18,000)*
- In-hand salary: 14,000 - Last working day: 30th September - System requirements: Same as above

3. *L2 Position (CTC: 21,000)* - In-hand salary: 16,000 - Experience: 1 year (non-telecom experience mandatory) - Education: Graduate or undergraduate degree - Last working day: 30th September

*Key Responsibilities:*

- Provide excellent customer support and resolve customer queries
- Work in a fast-paced environment and meet performance targets - Collaborate with team members to achieve customer satisfaction goals

*Requirements:*

- Graduate or undergraduate degree
- 1 year of experience (non-telecom experience mandatory for L2 position) - Excellent communication and problem-solving skills - Ability to work in a team environment and meet performance targets

*What We Offer:*

- Competitive salary package
- Opportunities for growth and development - Collaborative and dynamic work environment

CONTACT DETAILS:

HR Abhiroop - 7003303007 (Call/Whatsapp)

HR Bishal - 8789141640 (Call/Whatsapp)

Interested candidates can drop resumes on the mention whatsapp numbers with below personal Information.

Name:

Address:

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