0 - 4 years

2 - 4 Lacs

Hyderabad

Posted:12 hours ago

Job Description

Hi Job-Seekers!!!

Greetings from Shining stars ITPL!!!

Note-

Hiring Customer Service Executive (Voice & Non-Voice) |Hyderabad Location |

Position :

Eligibility:

Hindi is mandatory for Domestic process .

Work Requirements

  • Excellent communication skills
  • Strong customer-handling ability
  • Willingness to work in rotational shifts
  • 6 days working with rotational weekly off
  • Candidates must be comfortable with both voice and digital communication channels (based on role)

Roles & Responsibilities

  • Respond to customer queries through phone, email, chat, and social platforms
  • Assist customers with product/service information, troubleshooting, and navigation
  • Manage customer concerns with empathy and professionalism
  • Aim for first-contact resolution to enhance customer satisfaction
  • Identify opportunities to upsell or cross-sell relevant services
  • Suggest process improvements and contribute to overall customer experience

How to Apply for interview alignment or queries, please contact:

Sneha-9559898365

Thanks & Regards ,

Sneha Gupta

HR Executive

Shining stars ITPL

#CustomerService #VoiceProcess #NonVoiceProcess #BPO #CustomerSupport #CustomerCare #JobsInhyderabad#JobsForFreshers #CallCenterJobs #SupportExecutive #HiringNow #FresherJobs #UndergraduateJobs #JobOpening #experience #Hyderabadjobs#lookingforjobs

Skills Required

Solving queries Voice support Voice Inbound Chat CSE Calls International BPO

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Job Type

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