Customer Service Executive | RATNALAYA JEWELLERS

Department

: Customer Care Department

Designation

: Customer Service Executive

Type

: Full Time

Positions Vacant

: 4

Date Posted

: 08/09/2020Customer Service Executive

Eligibility

Gender:- Female

• Should be a good looking, presentable lady (age- 21- 35 )
• Preferably from the hospitality background, who understands how to welcome and engage a walk-in pleasantly
• Should be fluent in English and Hindi
  

Experience : Minimum 1 -2 years of experience in retail as a customer service executive / Greeter / TelecallerEducation : Post Graduate / Graduate or Diploma courseSkills : Good communication skills, Customer service, Ability to listen and should possess problem solving skills, Multi Tasking

Responsibilities

This position involves greeting & welcoming customers, providing requisite information & assistance to customer. The ideal candidate should possess welcoming personality, and should preferably have a hospitality background.Attend and make calls professionally to provide information about products and services.Listen and respond to customers queries, needs and concerns.Supporting customersvia various communication channels including – mails, live chat, social media and on calls.Salary : Salary for deserving candidates will not be a constraint.Handsome incentive payout each month based on target achievement