Customer Service Executive - Contingent

Support existing customers assigned by company

1. Maintaining Good customer relationship and Internal relations

2. Customer demand forecast and Inventory Planning

3. Customer Order Processing

4. Customer OTD order execution

5. Customer Credit control

6. Customer complaint handling, RMA coordination

7. Documentation and filing per ISO / TS requirement

Supporting Marketing activities

1. Conducting Exhibitions & Seminars

2. Marketing Media co-ordination

3. B 2 B Portals registration

4. Handling online enquiries

5. Monitor GGB Brand presence

6. Administration Tasks

Continue to embrace, implement and analyse gaps toward the path of excellence in our commercial activities

1 Application of SAP/ERP/Power BI systems

2 Global perspective and co-ordination

3 Ease of doing Business

4 Business development by customer oriented solutions

• Basic command on English (both written and reading) , Communication skill
• 3-5 years' experience in Customer support as Key Accounts Management
• Strong Knowledge of SAP system, onhand experience
• Flexible and customer oriented
• Good at data analysis, reporting
• Good command on excel, word.
• Strong experience with import and export Procedures
• Experience in supporting marketing activities

Nice to have

1 Knowledge of Indian Tax system

2 Operating Tally software

3 MBA with marketing specialization

4 Knowledge of Quality systems and documentation

Job Type: Contractual / Temporary
Contract length: 12 months

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Provident Fund
• Work from home

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 8857888019Expected Start Date: 01/08/2025