Customer Service Blended US Telecom

Role: Customer Service

Process: US Telecom Blended Process

Location: Noida

Shift: US Shifts

Week Off: 02 Rotational

Work from Office

Job Description:

• Answer customer queries on Chat and Call.
• Be empathetic when required.
• Listen attentively and provide first call resolution.
• Provide excellent service.
• Maintain high performance on all process metrics

Hiring for US Telecom Blended Process (70% chat & 30% voice)

• Any graduate or undergrad. with a minimum of 06 months of international chat/email or blended process and with good communication and written skills can apply,
• 05 days a week working
• Rotational shifts and rotational offs.,
• No cab facility is available
• Salary - Rs.45000 ctc and Rs.38600 inhand (for more than 1 year of exp.) and Rs.40000 ctc and Rs.33600 in-hand (for 06 months to 01 year of exp.)

Send CVs on [email protected] for immediate response.

Apply only if you have required experience and can join on Immediate basis.

Job Types: Full-time, Permanent

Pay: ₹33,600.00 - ₹38,600.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Evening shift
• Night shift
• Rotational shift
• Weekend availability

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• 06 Months of International Chat process: 1 year (Required)
• 06 Months of International Blended process: 1 year (Required)
• 06 months of International BPO Voice process: 1 year (Required)

Language:

• English (Required)

Location:

• Noida, Uttar Pradesh (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person