Customer Service Associate

As a Service Associate at PVR Saharaganj in Lucknow, Uttar Pradesh, you will play a key role in delivering exceptional customer service and ensuring smooth cinema operations. Key Responsibilities: - Greet and assist customers with courtesy and professionalism. - Guide guests to their respective screens and seats efficiently. - Check tickets to ensure proper entry and seating arrangements. - Manage the crowd during entry, interval, and exit times. - Maintain cleanliness in lobbies, screens, and restrooms for a pleasant experience. - Operate POS counters for food & beverage sales accurately. - Coordinate with other departments to ensure seamless operations. Qualifications & Skills: - Minimum Qualification required is 12th Pass (Higher Secondary). - Good communication skills in basic English are mandatory. - Possess a pleasant personality with a customer-first approach. - Ability to work in shifts, including weekends and holidays. - Be a team player and a quick learner to adapt to dynamic work environments. In addition to the responsibilities and qualifications, PVR Saharaganj offers benefits such as paid sick time and Provident Fund to its employees. The job types available are Full-time, Permanent, and suitable for Fresher candidates. Shift availability includes both Day Shift and Night Shift, and the work location is in person at the cinema premises.,