Customer Service Associate - CRM Executive in Gurgaon, Delhi

Key Responsibilities Respond to customer inquiries via phone, email, and chat Provide exceptional support and resolve issues efficiently Maintain a positive customer experience Requirements Ability to converse in English efficiently Bachelor's degree Strong problem-solving and interpersonal skills Ability to work in a fast-paced environment About Company: Paisabazaar.com is India's largest online marketplace for financial products, with over 30 million customers visiting the platform every month from more than 1200 cities and towns. Paisabazaar was co-founded in 2014 to make personal finance decisions easy, transparent, and convenient for India. Through technology and data innovations, along with a lot of hard work, we intend to make complex decisions simple for you. This philosophy has helped us become India's no. 1 personal finance platform & the only independent digital organization to disburse over 12,000 crores of loans on an annualized basis. Using data and technology innovations, we help customers choose the best & the most-suited financial products. Since 2014, we have earned the trust and goodwill of over 22 million consumers. We continue to work hard to help you make the best financial decisions and provide the best experience on our platform.,