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Customer Service Analyst 1-Support

Customer Service Analyst 1-Support

Oracle

0 years

0 Lacs

chennai tamil nadu india

Posted:2 days ago| Platform: Foundit logo

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Skills Required

itil-based change management oracle health solutions configuration tracking tools

Work Mode

On-site

Job Type

Full Time

Job Description

An associte in this role would be responsible for analyzing, configuring, testing, and implementing changes across Cerner/Oracle Health solutions. This role ensures that client requirements are translated into accurate system configurations while maintaining quality, compliance, and alignment with organizational standards. The analyst works closely with clients, internal stakeholders, and cross-functional teams to ensure safe, timely, and seamless delivery of changes.

Responsibilities

Change Configuration & Implementation

Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.
Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.

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Customer Service Analyst 1-Support