Customer service ( accounting domain )

As a Customer Support Executive in our company located in Chennai, you will play a crucial role in ensuring a high standard of living for our tenants in our housing units. Your main responsibilities will include: - Receiving tenant maintenance calls and addressing their concerns professionally. - Assessing maintenance issues and providing tenants with an estimated resolution time. - Ensuring timely resolution of maintenance problems reported by tenants. - Keeping track of maintenance requests and ensuring high-quality repair work. - Following up with tenants to confirm satisfactory resolution of issues. - Maintaining clear records of reported problems, actions taken, and resolution times. To excel in this role, you should have: - Strong communication skills to handle tenant interactions professionally. - Solid basic accounting knowledge. - Ability to coordinate teams and effectively prioritize tasks. - Problem-solving skills to assess maintenance issues and provide clear information. - Minimum 1+ year experience in international voice processing. In addition to the above responsibilities, you will be working in the UK shift timings (12:30 pm to 10:30 pm) and should have experience in UK-based voice processing. Additionally, fluency in English is required, and knowledge of Hindi is preferred. Please note, this is a full-time position with benefits such as leave encashment and paid sick time. If you meet the qualifications and are ready to take on this exciting opportunity, we look forward to reviewing your application.,