Customer representative manager

0 years

2 - 3 Lacs

Posted:3 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: CRM Executive (Inbound Calls)

Company: Amar Pure Gold

Location: Panchkula

Job Role:

We are hiring CRM Executives for handling inbound customer calls at Amar Pure Gold. The role is to guide customers, answer queries, and ensure a smooth customer experience.

Responsibilities:

  • Attend inbound calls in a polite & professional way
  • Resolve customer queries and provide correct information
  • Maintain customer records in CRM system
  • Build and maintain good relations with customers
  • Coordinate with internal team if required

Requirements:

  • Fresher / Experienced both can apply
  • Good communication skills and soft spoken (Hindi & English)
  • Basic computer knowledge
  • Presentable & customer-friendly attitude

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

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