Posted:4 weeks ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

CRM Trainee – On-site (Coimbatore)

Company:

Bliss Natural – Green Delight Innovations Pvt. Ltd.
www.blissnatural.in

Location:

Coimbatore, Tamil Nadu (On-site Work Only)

Experience:

0–1 year (Freshers can apply)

Salary:

₹12,000 – ₹15,000 per month

Employment Type:

Full-Time | On-site

About the Company:

Bliss Natural is a fast-growing eco-friendly and natural product manufacturing company based in Coimbatore.
We create sustainable women’s hygiene and personal care products, focused on wellness and environmental responsibility.

We are looking for a Customer Relationship Management (CRM) Trainee to join our customer support and operations team.

Role Overview:

The CRM Trainee will assist in managing customer interactions, handling queries, maintaining databases, and ensuring a smooth customer experience across all channels.
This is a beginner-friendly role ideal for freshers who want to build a career in CRM, customer support, and operations.

Key Responsibilities:

  • Handle customer queries through WhatsApp, phone, email, and social media.
  • Maintain customer records and update CRM systems regularly.
  • Follow up on leads, feedback, and order-related issues.
  • Coordinate with sales, logistics, and operations teams for customer resolutions.
  • Track customer satisfaction metrics and prepare basic reports.
  • Assist in retention and loyalty programs.
  • Ensure high-quality communication and professionalism with every customer interaction.

Required Skills & Qualifications:

  • Any degree: BBA, B.Com, BA, MBA, or any discipline.
  • Strong communication skills in English & Tamil.
  • Good listening, patience, and customer-handling abilities.
  • Basic computer knowledge (MS Excel / Google Sheets).
  • Positive attitude, willingness to learn, and teamwork skills.
  • Must be available for on-site work in Coimbatore.

Perks & Benefits:

  • Salary: ₹12,000 – ₹15,000 per month
  • PF, ESI, and EF benefits
  • Monthly performance incentives
  • Skill development and CRM tools training
  • Opportunity to grow into CRM Executive / Customer Support Lead roles
  • Dynamic and learning-focused work environment

Job Types: Full-time, Fresher, Volunteer

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Provident Fund

Work Location: In person

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