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Canbridge Global Emigration Services
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Customer Relationship Officer

Customer Relationship Officer

Canbridge Global Emigration Services

1 years

1 - 2 Lacs

palayam thiruvananthapuram kerala

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

bachelor's degree in-person

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Guide students and parents in selecting appropriate courses and universities (India and abroad)
Conduct personalized counselling sessions via phone, video, and in-person
Understand student requirements and provide end-to-end guidance through application and admission processes
Convert leads into admissions through persuasive counselling and relationship management
Stay updated on course offerings, scholarship opportunities, visa regulations, and admission timelines
Maintain accurate records in CRM and provide weekly performance reports
Train and mentor junior counsellors and contribute to team development
Participate in webinars, educational fairs, and promotional events

Knowledge of countries like UK, USA, Germany, and Schengen for study abroad counselling

Fluency in regional languages is an advantage

Experience in organizing or speaking at career guidance events

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance

Experience:

Academic counseling: 1 year (Preferred)

Work Location: In person

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