Job Description: We are looking for a proactive and friendly Customer Relationship Manager to handle customer communication and ensure a smooth post-sale experience. The ideal candidate should be organized, polite, and comfortable working with WhatsApp-based communication. Key Responsibilities: Take customer orders and queries through WhatsApp Handle customer grievances and ensure quick resolution Generate bills from inward orders and maintain proper records Greet and interact with customers professionally and warmly Send updates, messages, and promotional information to customers Coordinate with the dispatch and accounts teams for smooth operations Requirements: Strong communication and problem-solving skills Basic computer knowledge and billing experience preferred Must be polite, punctual, and customer-oriented Prior experience in customer service or retail preferred

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Customer Relationship Manager

belgharia, kolkata/calcutta

Experience: Not specified

INR 0 - 2 Lacs

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Customer Relationship Manager