Customer Relationship Management Coordinator

2 - 6 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for managing the customer relationship management (CRM) system and ensuring its effective utilization across the organization. - Act as the main point of contact for all CRM-related queries and support requests - Collaborate with various teams to gather CRM requirements and implement solutions - Regularly update and maintain the CRM database to ensure accuracy of information - Generate reports and provide insights to support decision-making processes - Conduct training sessions to educate staff on CRM best practices Qualifications: - Bachelor's degree in Business Administration or related field - Proven experience in CRM administration - Strong analytical and problem-solving skills - Excellent communication and interpersonal abilities (Note: No additional details of the company were present in the job description),

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