Customer Relationship Management Coordinator

Job Description As a CRM Coordinator, you will be responsible for managing customer relationships by implementing effective strategies to drive customer engagement and retention. Key Responsibilities - Develop and implement CRM campaigns to increase customer loyalty and retention. - Analyze customer data to identify trends and opportunities for improvement. - Collaborate with cross-functional teams to ensure CRM strategies align with overall business objectives. - Monitor and report on the performance of CRM campaigns to senior management. - Utilize CRM software to track customer interactions and update customer records. - Provide training and support to staff on CRM best practices. Qualifications Required - Bachelor's degree in Marketing, Business Administration, or related field. - Proven experience in CRM management or a similar role. - Strong analytical skills and the ability to interpret data to drive decision-making. - Excellent communication and interpersonal skills. - Proficiency in CRM software and Microsoft Office Suite. Overall, this role requires a detail-oriented individual with a strong understanding of customer relationship management and the ability to drive successful CRM initiatives.,