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4.0 - 8.0 years

0 Lacs

maharashtra

On-site

As a Customer Retention Specialist, your role will involve staying updated and informed about competitor movements, strategies, offers, and ground activities to ensure timely countering and avoiding loss of customers. You will be responsible for analyzing data sets and trends, defining user segments, and making timely changes to ensure user segments are always relevant and updated. Additionally, you will be bucketing user segments to build a personalized communication approach for nurturing user engagement and retention through journey automation using CleverTap. Key Responsibilities: - Stay updated and informed about competitor movements, strategies, offers, and ground activities - Analyze ...

Posted 3 weeks ago

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