Customer Inquiry Representative ( ONLY FEMALE )

Job Title: Client Enquiry Executive

Location: Fotome Studio, Harmu Housing Colony, Ranchi, Jharkhand
Experience Required: 0–2 Years (Freshers Welcome)
Working Days: Monday to Saturday

About Us:

Fotome Studio is Ranchi’s leading premium photography and cinematography studio, known for its creative storytelling and exceptional client service. We are looking for a smart and confident Client Enquiry Executive who can manage leads, handle inquiries, and convert potential clients into bookings.

Key Responsibilities:

• Handle incoming client inquiries via phone, WhatsApp, email, and social media
• Provide accurate information about services, packages, availability, and pricing
• Follow up with leads and maintain regular communication
• Schedule consultations and coordinate with the photography and editing teams
• Maintain enquiry records and update CRM/excel sheets regularly
• Help clients with booking processes and address their concerns politely
• Assist the marketing team with client feedback collection and testimonials

Requirements:

• Excellent communication skills in Hindi & English
• Confident and customer-friendly voice and tone
• Strong follow-up and persuasion skills
• Basic computer knowledge (MS Excel, Google Sheets, Email, WhatsApp Web)
• Ability to understand client needs and suggest suitable services
• Prior experience in client handling, telecalling, or sales is a plus
• Graduate/12th pass with good attitude and learning mindset

What We Offer:

• Fixed salary + attractive incentive on conversions
• Professional and supportive work environment
• Career growth into roles like Sales Manager or CRM Executive
• Opportunity to be part of premium events and wedding projects

Job Type: Full-time

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Schedule:

• Day shift
• Fixed shift

Work Location: In person