Customer Experience

As a Customer Experience Associate at OneBanc, you will play a crucial role in providing exceptional service to customers and contributing to the FinTech revolution of the future. **Key Responsibilities:** - Respond to customer enquiries promptly and effectively through chat, email, or phone. - Deliver honest and personalized experiences to customers, ensuring their concerns are understood and resolved in a timely manner. **Qualifications Required:** - 0 to 2 years of experience in customer experience. - Excellent communication skills. - Strong problem-solving skills with a collaborative approach. - Ability to work with an ownership mindset towards deliverables. - Empathy to understand customers" concerns and provide timely resolutions. At OneBanc, we are a neo-bank dedicated to building the economic infrastructure for the workforce of India. Our core team, with a successful track record from CoCubes, is now focused on connecting enterprises, banks, and HR Tech platforms to create enhanced value for all stakeholders. Join us in shaping the future of FinTech with your passion and skills. Please be informed that you can expect to hear from us regarding the status of your application within 7 days.,