Customer Experience Executive - (S)

3.0 years

0.18 - 0.22 Lacs P.A.

Jaipur, Rajasthan

Posted:1 week ago| Platform:

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Skills Required

In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities - ● Attend and manage non-sales inbound calls. ● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech). ● Assist with booking changes, payment queries, and property information. ● Update all customer interactions accurately in the CRM. ● Follow up on open tickets until closure. ● Maintain a professional, empathetic, solution-driven approach. ● Collect customer feedback and ensure service quality. ● Attend and manage non-sales inbound calls. ● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech). ● Assist with booking changes, payment queries, and property information. ● Update all customer interactions accurately in the CRM. ● Follow up on open tickets until closure. ● Maintain a professional, empathetic, solution-driven approach. ● Collect customer feedback and ensure service quality. Job Type: Full-time Pay: β‚Ή18,000.00 - β‚Ή22,000.00 per month Schedule: Day shift Experience: Customer support: 3 years (Required) Inbound voice: 2 years (Required) Teleperformance: 2 years (Required) Work Location: In person

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