Customer Engineer - Staff

As a member of Qualcomm WIN Customer Engineering Team at Qualcomm India Private Limited, you will be responsible for providing support to Qualcomm customers utilizing Wifi6/Wifi7 Access Points/WLAN chipsets. Your role will involve end-to-end debugging and log analysis of issues related to various WLAN SoCs/chipsets, including AP bring up, management and data path procedures, advanced WLAN features, functional, performance, and stability issues, troubleshooting of networking and offload protocols, as well as software and hardware issues. Collaboration with global teams and close work with Customers, Software Development, and Connectivity System Test teams globally will be essential to analyze, debug, resolve, and propagate fixes for the product. You should possess at least 10+ years of hands-on technical experience in WLAN/Linux driver development, sustenance, and support. Proficiency in C/C++ programming and debugging, software development, and System Architecture on ARM-based Linux platforms is required. Experience with software version control systems like GIT and Perforce for large-scale software development is necessary. Previous WLAN driver development experience is advantageous. Willingness to travel abroad is essential along with excellent communication skills. For minimum qualifications, you should have a minimum of 9 years of hands-on debugging experience in WLAN/Linux driver/firmware development with customer interaction. A Bachelor's degree in Engineering, Information Systems, Computer Science, or related field along with at least 4 years of Software Engineering or related work experience is required. Alternatively, a Master's degree with 3+ years of relevant experience or a PhD with 2+ years of experience in the same field can be considered. Additionally, a minimum of 2 years of work experience with programming languages such as C, C++, Java, Python, etc., is necessary. Preferred qualifications include experience in a customer-facing role, Software Applications Engineering, Linux driver or Firmware, or related work experience. Qualcomm is an equal opportunity employer and is committed to providing accommodation for individuals with disabilities during the application/hiring process. If you need assistance, you can email disability-accommodations@qualcomm.com or call Qualcomm's toll-free number. Qualcomm expects all employees to adhere to applicable policies and procedures, including those concerning the protection of confidential information. Staffing and recruiting agencies are advised that Qualcomm's Careers Site is exclusively for individuals seeking job opportunities at Qualcomm. Unsolicited submissions from agencies will not be accepted. For further information about this role, please contact Qualcomm Careers.,