Customer Care/ Telecalling Executive

Job Title: Customer Relations Executive (CRE) / Telecalling Executive
Location: Edapally
Company: Godspeed Immigration and Study Abroad Pvt. Ltd.
Job Type: Full-Time
Incentives: Performance-based incentives available

About Us:

Godspeed Immigration and Study Abroad Pvt. Ltd. is a trusted consultancy dedicated to helping individuals achieve their dreams of studying or settling abroad. With a client-focused approach and a team of experts, we provide end-to-end guidance for study and immigration processes across leading global destinations.

Job Summary:

We are seeking an enthusiastic and persuasive Customer Relations Executive (CRE) / Telecalling Executive to join our growing team. The ideal candidate will be responsible for making outbound calls, attending walk-in clients, and converting inquiries into confirmed leads. This role requires strong communication skills, confidence, and a passion for sales.

Key Responsibilities:

• Make outbound cold calls using the provided database to generate leads.
• Attend and assist walk-in clients at the office with inquiries related to immigration and study abroad programs.
• Explain company services clearly and convincingly to potential clients.
• Follow up on leads through calls, emails, or messages to ensure timely conversions.
• Maintain records of calls and client interactions in the CRM system.
• Coordinate with the sales and counseling team to ensure seamless client experience.
• Meet daily/weekly calling and lead conversion targets.

Required Experience, Skills, and Qualifications:

• Minimum 0–2 years of experience in telecalling, customer service, or a similar role (freshers with excellent communication skills are also welcome).
• Strong verbal communication and interpersonal skills.
• Persuasive, confident, and target-driven attitude.
• Ability to handle client objections professionally.
• Basic computer knowledge (MS Office, emails, CRM tools preferred).
• Fluency in English and regional languages is an added advantage.

Benefits:

• Fixed salary with attractive performance-based incentives.
• Supportive work environment and professional growth opportunities.
• Training and development programs to enhance skills.

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person