Customer care representative

We are looking for a dedicated and enthusiastic Customer Support Executive to join our team. As a fresher, you will be trained to handle customer queries, resolve complaints, and provide a positive customer experience across various communication channels (phone, email, chat, etc.).

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Key Responsibilities:

• Handle incoming calls, chats, and emails from customers.
• Resolve customer complaints and queries in a timely and professional manner.
• Maintain records of customer interactions and transactions.
• Follow communication procedures, guidelines, and policies.
• Escalate unresolved issues to the appropriate internal teams.
• Ensure customer satisfaction by providing accurate information and efficient service.

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Skills & Qualifications:

• 12th pass / Graduate in any stream.
• Excellent verbal and written communication skills (in English and/or regional languages).
• Good listening and problem-solving skills.
• Basic computer knowledge (MS Office, Email, etc.).
• Ability to work in a team environment and remain calm under pressure.

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Flexible schedule

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Speak with the employer
+91 9915318281