Customer Care Representative - International Voice process

Role Overview: You will be responsible for providing excellent customer service to all Rently users, handling customer support requests through voice support. Your role will involve maintaining high quality standards on customer experience, making real-time decisions, and escalating high-level requests to proper internal channels. The position offers an opportunity for growth in a US-based company. Key Responsibilities: - Taking care of support requests through voice mediums - Maintaining high quality standards on customer experience - Making real-time decisions - Escalating high-level requests to proper internal channels Qualifications Required: - Comfortable with handling customer support requests through voice support - Excellent verbal communication skills - International voice experience is a plus - Willing to commit to a minimum of 2 years Additional Details: Rently's technology enables property managers to facilitate renter and vendor access efficiently using a smartphone or desktop browser. This innovative solution generates cost savings, increases efficiency, and helps in renting vacancies quickly, making it an exciting solution to sell. Operating in US hours, you should be prepared to work night shifts and weekends based on the work schedule. As a product-based company, we heavily invest in developing functional, technology, and leadership skill sets in our team members.,