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SANCRAFT INDUSTRIES PRIVATE LIMITED
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Customer care Executive

Customer care Executive

SANCRAFT INDUSTRIES PRIVATE LIMITED

0 years

|

3 - 4 Lacs

Posted:1 week ago| Platform: GlassDoor logo

Apply

Skills Required

service planning training standardization monitoring surveys

Work Mode

On-site

Job Type

Full Time

Job Description

Age limit:20 to 30.
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.

Job Types: Full-time, Permanent, Fresher

Pay: ₹28,312.33 - ₹34,971.72 per month

Benefits:

Provident Fund

Work Location: In person

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SANCRAFT INDUSTRIES PRIVATE LIMITED

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