Customer Care Executive (Pharmacist)

Job Description

Qualification: Candidate must have a background in a Diploma in Pharmacy or a Bachelor of Pharmacy Role & responsibilities Possess sound knowledge of pharmaceutical excipients, active pharmaceutical ingredients (APIs), and the complete tablet manufacturing process. Well-versed in the technical aspects of generic formulations and common practices in tablet manufacturing. Ability to assess and understand the impact of ingredient combinations on the final tablet output and performance. Capable of working independently with design and technical teams, providing front-end technical support, troubleshooting issues, and offering practical solutions. Willingness to travel across India with the technical team to observe on-site formulation challenges and provide actionable insights. Demonstrate a self-motivated, go-getter attitude with a strong focus on results. Actively participate in identifying and resolving tooling-related formulation challenges. Provide observations and suggestions on how formulation challenges impact tooling performance, and recommend improvements accordingly. Preferred candidate profile Candidate must have a background in R&D (Formulation) from Machine manufacturing, Tooling, Pharma Life science industry. Strong knowledge of drug interactions, side effects, and contraindications. Excellent communication and patient service skills.