Customer Care Executive

We Are Hiring For UK Survey Process – BPO (Voice Process)

Designation: Customer Care Executive

Company: Mahe Technologies Pvt Ltd

Location: Kolkata (Golpark)

Industry: BPO Employment

Type: Full-time

Shift Timing: UK Shift (1:00 PM – 10:00 PM IST)

We are seeking enthusiastic and motivated professionals for our UK Survey BPO Voice Process in Kolkata. As a part of our outbound call team, you will be responsible for conducting customer surveys for clients based in the United Kingdom.

Key Responsibilities:

-Make outbound calls to UK-based customers to conduct surveys (no sales or collections).

-Follow a scripted questionnaire and record accurate customer responses.

-Ensure high-quality data collection and meet daily/weekly targets.

-Maintain professional communication etiquette and adhere to process guidelines.

-Provide feedback and participate in continuous process improvement.

Required Skills & Qualifications:

-Excellent verbal communication skills in English.

-Minimum qualification: Higher Secondary (12th Pass) or Graduate.

-Prior experience in UK/International BPO preferred, but freshers are welcome.

-Basic computer knowledge and typing skills.

-Willingness to work in UK time zone.

What We Offer:-

-Fixed salary + performance incentives.

5-day work week (Saturday/Sunday off or rotational).

-Friendly and supportive work environment.

-Opportunities for growth and promotion within the company.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Schedule:

• Day shift
• Fixed shift
• Monday to Friday
• Morning shift
• UK shift

Supplemental Pay:

• Performance bonus
• Shift allowance

Language:

• English (Required)

Work Location: In person