Customer Care Executive

0 years

1 - 3 Lacs

Posted:4 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Core responsibilities

  • Dispensing and preparing medications:
  • Review and accurately fill prescriptions from physicians.
  • Verify the identity, strength, and purity of medications.
  • Compound and package medications according to legal requirements.
  • Patient counseling and education:
  • Instruct patients on the proper use, side effects, and storage of their medications.
  • Answer patient questions about drugs, medical equipment, and general health.
  • Provide advice on over-the-counter products and other healthcare supplies.
  • Safety and compliance:
  • Check for potential drug interactions, allergies, and contraindications based on a patient's medical history and other medications.
  • Monitor patient drug therapies to avoid adverse reactions.
  • Ensure all activities comply with federal, state, and local regulations.
  • Manage inventory, including proper storage and removal of expired medications.
  • Collaboration and administration:
  • Communicate with physicians and other healthcare providers about medication therapies.
  • Administer immunizations like flu shots.
  • Advise other healthcare workers on the proper use of medications.
  • Maintain detailed and accurate patient and pharmacy records.

Variations in duties

  • Community pharmacists typically work in drug stores or retail settings, focusing on dispensing and customer interaction.
  • Clinical pharmacists often work in hospitals or clinics, where they collaborate with doctors to manage patient medication therapy.
  • Specialized pharmacists, such as oncology pharmacists, focus on specific areas like compounding chemotherapy drugs and researching treatments for diseases like cancer.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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