Posted:3 weeks ago|
Platform:
On-site
Full Time
JD -
· Manage incoming phone calls
· Identify and assess customers’ needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Keep records of customer interactions, process customer accounts and file documents
Skills required -
· Proven customer support experience or experience as a Client Service Representative
· Strong phone contact handling skills and active listening
· Excellent communication and presentation skills
· Graduate
Whatsapp CV - 9560932363
Job Types: Full-time, Fresher
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Education:
Language:
Work Location: In person
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+91 9560932363
Ujobs Consulting
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