Customer Care Executive (Female, Madurai)

We are looking for a polite, confident, and customer-friendly Female Customer Care Executive to handle enquiries, provide service information, and support customers efficiently.

Responsibilities:

• Handle incoming calls, walk-in enquiries, and WhatsApp messages.
• Provide information about services, pricing, schedules, or products.
• Maintain customer records, enquiry logs, and follow-up details.
• Assist with registration, documentation, and basic admin work.
• Resolve customer concerns professionally and escalate when needed.
• Coordinate with internal teams (sales, service, admin) for customer updates.
• Manage front desk operations with a friendly and professional approach.
• Ensure a pleasant experience for customers visiting the office.

Requirements:

• Qualification: Any Degree
• Experience: 0–2 years (freshers can apply)
• Good communication in Tamil & basic English
• Knowledge of phone etiquette and customer handling
• Basic computer skills (MS Office, email, WhatsApp Business)
• Pleasant personality, patience, and problem-solving skills
• Ability to multitask and work in a fast-paced environment

Employment Type: Full-time

Benefits:

• Health insurance
• Paid time off

Location:

• K.Pudur, Madurai, Tamil Nadu (Required)

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person