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Customer Care Executive

Customer Care Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Earlyjobs

0 - 31 years

1 - 2 Lacs

vasanth nagar bengaluru/bangalore

Posted:2 days ago| Platform: Apna logo

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Skills Required

service research script flow support

Work Mode

On-site

Job Type

Full Time

Job Description

Know Your Product/Service Understand every feature, benefit, and value proposition. Confidence in your offering builds trust with the customer. Research Your Prospect Tailor your pitch by understanding the customer's industry, role, and potential pain points. Use a Script – But Sound Natural A script helps stay on track, but don’t sound robotic. Adapt based on the conversation flow. Open with a Strong Hook Grab attention within the first few seconds—state a clear benefit or intriguing question. Listen More Than You Talk Ask open-ended questions and let the prospect share their needs. Listening uncovers opportunities. Handle Objections Gracefully Don’t argue—acknowledge concerns, clarify misunderstandings, and offer solutions. Focus on Benefits, Not Features Show how your product solves problems or improves their life/work—what’s in it for them? Create Urgency Without Pressure Use limited-time offers or emphasize missed opportunities, but don’t come off as pushy. Always Ask for the Next Step Whether it’s booking a meeting, sending a quote, or closing the sale—end with a clear call to action. Follow Up Consistently Most sales don’t close on the first call. Follow up professionally and on time.

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Customer Care Executive