Posted:19 hours ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities Provide accurate information about products/services to customers through effective communication skills. Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software (e.g., Salesforce). Collaborate with internal teams to resolve complex issues that require escalation.
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