Customer Advisory

Role Overview: As a Customer Advisory Functional, you will be responsible for providing guidance and support to customers regarding the functionality of the products or services offered by the company. You will play a crucial role in ensuring that customers fully understand how to utilize the products or services to meet their needs and achieve their goals. Key Responsibilities: - Engage with customers to assess their needs and provide tailored advice on product functionality - Conduct product demonstrations and training sessions for customers to enhance their understanding - Collaborate with internal teams to address customer inquiries and resolve any technical issues - Stay updated on product updates and new features to effectively communicate with customers - Collect feedback from customers to identify areas for improvement and share insights with the product development team Qualifications Required: - Bachelor's degree in a related field such as Business, Marketing, or Information Technology - Proven experience in a customer-facing role, preferably in a technical or advisory capacity - Strong communication skills and the ability to explain complex concepts in a clear and concise manner - Excellent problem-solving abilities and a customer-centric approach - Familiarity with CRM systems and other relevant software applications (Note: No additional details about the company were provided in the job description.),