1.0 - 3.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Job Description: Training & Development Delivery work focuses on delivering/providing training for the general workforce and targeted functional/technical areas including: Train new Customer Service Executives in the area of Voice and Accent Neutralization, Customer Service Skills and Cultural Sensitization Conducting regular refresher sessions to improve or maintain the core skills of the customer service executives on the operation floor. Carry out voice coaching activities for the process to maximize the effectiveness of the executives. Provide support in creation of training modules. Mentor and groom new team members Measure performance of the team by preparing team score cards. Desired ...

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Voice and Accent Trainer HireRight

2.0 - 5.0 years

0 Lacs

bengaluru, karnataka, india

On-site

About HireRight HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide. O...

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