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2 Cultural Adaptability Jobs

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As an Export Sales Manager for the Eastern & Southern Africa Region at our company located in Hyderabad, Somajiguda, you will be responsible for leading business development and sales operations for our battery and renewable energy solutions portfolio across key markets in the region. Your role will involve expanding market presence, establishing strategic partnerships, managing distributor networks, and ensuring seamless export execution. Additionally, you will lead and mentor a cross-functional export support team to ensure smooth coordination and execution aligned with our international growth strategy within the manufacturing and clean energy sector. Your key responsibilities will include developing and executing regional sales strategies, analyzing market trends, identifying growth opportunities, managing distributor networks, building relationships with key stakeholders, driving end-to-end sales processes, providing leadership and training to your export team, ensuring compliance with international trade regulations, and tracking sales and operational performance across territories. You will also be required to stay current with innovations in battery technologies, solar solutions, and energy storage systems relevant to the region, and participate in regional trade fairs, exhibitions, and conferences. To qualify for this position, you should have a Bachelor's degree in Business, International Trade, or related fields (MBA preferred), along with 5+ years of proven experience in export sales within the Battery, Renewable Energy, Solar, Generators, Electricals & Two-Wheeler spare parts Industry. You should be familiar with Eastern & Southern African energy markets, regulations, and business practices, have excellent command of English (knowledge of regional languages is a plus), be proficient in MS Office (ERP/CRM experience preferred), and possess a valid passport for international travel (1520 days/month). Key competencies required for this role include a strong commercial and technical understanding of energy ecosystems, team leadership, coaching, and coordination skills, excellent negotiation, communication, and interpersonal abilities, strategic thinking and market intelligence capabilities, cultural adaptability, and high levels of accountability, ethics, and professionalism. This position will require extensive travel across Eastern & Southern Africa (1520 days/month) to manage partners, support team activities, conduct market visits, and represent the company at industry forums. If you are interested in joining our team as an Export Sales Manager for the Eastern & Southern Africa Region, please share your resume with the subject line "Application - Export Sales Manager - Eastern & Southern Africa Region - [Your Name]" at joinus@zunax.in.,

Posted 1 week ago

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3.0 - 8.0 years

0 Lacs

haryana

On-site

As an International Customer Service Consultant at EaseMyTrip in Gurugram, you will play a vital role in assisting customers from the UK, UAE, Thailand, US, Singapore, and Saudi Arabia. Your responsibilities will include handling customer inquiries through calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries. You will interact with customers who book through various international platforms and meta-search engines to ensure a smooth booking experience. Your role will involve multi-regional customer support, where you will cater to customers from different regions, providing customized travel and accommodation planning based on individual preferences. Effective communication is key, as you will be expected to respond promptly and accurately to customer queries while maintaining high standards of service. Resolving customer issues related to bookings and travel arrangements will be essential to ensure customer satisfaction. You will manage customer interactions from international websites and meta-search engines efficiently, showcasing cultural adaptability and understanding towards customers from diverse regions. Keeping up-to-date with travel products, market trends, and regional offerings will be crucial. Additionally, collecting and analyzing customer feedback to suggest service improvements, employing sales techniques to upsell products, collaborating with global and local teams, and sharing best practices for customer engagement are integral parts of your role. To be a successful candidate for this position, you should have a minimum of 3-5 years of experience in customer service or travel-related fields, with a bachelor's degree in travel, tourism, hospitality, business, or a related field. Exceptional communication skills in English, proficiency in additional languages, strong interpersonal skills, problem-solving abilities, technological proficiency, cultural sensitivity, adaptability, attention to detail, and a customer-focused mindset are qualities that are highly valued for this role.,

Posted 1 week ago

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