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CSR - Customer Service Representative

CSR - Customer Service Representative

Qwqer

1 - 5 years

0 Lacs

karnataka

Posted:17 hours ago| Platform: Shine logo

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Skills Required

customer retention endtoend customer care ensuring customer satisfaction ratings proactively addressing customer inquiries fluent in speaking malayalam tamil english

Work Mode

On-site

Job Type

Full Time

Job Description

The job requires you to focus on customer retention and provide end-to-end customer care. You will be responsible for ensuring customer satisfaction and ratings by proactively addressing customer inquiries. Handling customers on a daily basis and maintaining response times are key aspects of this role. Fluency in speaking Malayalam, Tamil, and English is required. This is a full-time position that offers benefits such as health insurance and Provident Fund. The work schedule is during the day shift. You must be proficient in Malayalam and Tamil languages. The work location is in person.,

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CSR - Customer Service Representative