CSR (Customer Service Representative) Courier & Logistics Industry -Male

Job Description

Roles and Responsibilities Answering calls from customers regarding their shipments Address customer grievances Coordinate with hubs to collect information about shipment delays Assist with online booking of shipment Desired Candidate Profile Male candidates preferred Should know how to talk in English fluently Strong knowledge of Excel Able to work independently yet a good team player and a quick learner Experience of handling customer complaints preferred Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Schedule: Day shift Morning shift Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: total work: 3 years (Preferred) Customer service: 3 years (Preferred) Language: English (Preferred) Hindi (Preferred)