Job Description: Customer Support RepresentativePosition Title: Customer Support RepresentativeOpening Position 10 Department: Customer Service Job Summary: We are seeking a dedicated and customer-focused customer support representative to join our team. The ideal candidate will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving abilities, and a passion for helping others. Key Responsibilities: Customer Assistance:Respond to customer inquiries via phone, email, chat, or other communication channels.Provide accurate and timely information about products, services, and policies.Assist customers with account setup, troubleshooting, and issue resolution. Problem Resolution:Identify and resolve customer concerns efficiently and professionally.Escalate complex issues to the appropriate department or team when necessary.Follow up with customers to ensure their issues are fully resolved. Customer Satisfaction:Maintain a positive and empathetic attitude toward customers at all times.Strive to exceed customer expectations and deliver a high level of service.Collect customer feedback and share insights with the team to improve processes. Documentation and Reporting:Accurately document customer interactions and resolutions in the CRM system.Generate reports on common customer issues and trends. Team Collaboration:Work closely with team members and other departments to provide seamless customer support.Participate in training sessions and team meetings to stay updated on product knowledge and processes. Qualifications:Education: High school diploma or equivalent; bachelor’s degree preferred.Experience: 0-1 year (freshers are also welcome ) of experience in customer support or a related field. Skills:Excellent verbal and written communication skills in English.Strong problem-solving and decision-making abilities.Proficiency in using CRM software, Microsoft Office/Google Office, and other relevant tools.Ability to multitask and manage time effectively in a fast-paced environment.Strong interpersonal skills and a customer-first mindset. Preferred Qualifications:Familiarity with culture and customer expectations.Experience in handling customer support.Knowledge of additional languages is a plus.Salary up to 25k How to Apply:Drop your resume at 9599383886 or hr@crypque.in
We are seeking a highly skilled and strategic Senior Accountant and Tax Manager to lead our financial operations across India and global offices . This individual will be responsible for managing taxation, compliance, financial reporting, and strategic financial planning in alignment with global fintech regulatory frameworks. The ideal candidate will bring deep expertise in Indian and international accounting standards, with hands-on experience in managing cross-border financial compliance, audits, and investor relations. Key Responsibilities: Financial Leadership & Compliance Enforce robust financial controls and develop accounting policies and procedures to ensure strict compliance with statutory and regulatory requirements across India and international jurisdictions. Provide comprehensive financial oversight for major operating activities, including budgeting, forecasting, liquidity planning, and business/profit plan development. Monitor and analyze cash flow statements to ensure healthy liquidity across business units. Accounting & Taxation Lead the review and finalization of financial statements, statutory accounts, and audit processes for both India and global entities. Oversee domestic and international taxation (Direct and Indirect Taxes) including Service Tax, VAT, GST (including GST implementation and transition), and Income Tax. Ensure accurate filing of returns and reporting obligations including RBI – foreign assets and liabilities (FLA), refund claims, and transfer pricing documentation. Develop and implement ERP-integrated GST compliance programs and perform “As-Is” impact analyses for new tax regimes. Global Financial Strategy & Structuring Draft and execute business restructuring plans to enable compliant operations for Digital Asset Exchanges in India and globally. Provide strategic support in registering under global regulations such as the Payment Services Act (PSA) Advise founders on group restructuring, cross-border compliance, and financial due diligence, ensuring alignment with global AML, CFT, and PDPA standards. Investor & Stakeholder Management Present financial insights to the board, investors, and key stakeholders, offering strategic advice on profitability, risk, and compliance. Maintain strong investor relations by ensuring transparent financial communication and timely reporting. International Operations & Controls Manage billing, credit control, and reconciliation processes for international offices including Portfolio Management Services (PMS) fees and inter-company transactions. Evaluate internal controls, identify risks, and ensure systems are fraud-proof and audit-ready. Key Requirements: Education: CA / CPA / MBA in Finance / Equivalent qualification Experience: 5-6 years in accounting and tax management, with at least 3 years in a senior leadership role in a Fintech/Crypto or cross-border business environment Strong working knowledge of Indian GAAP, IFRS, and global tax regulations Experience in dealing with regulators like RBI, SEBI, GST Council , and international authorities (e.g., MAS, DFSA) Hands-on expertise with ERP systems and accounting software (e.g., SAP, Zoho, Tally, QuickBooks) Experience with investor reporting and board-level financial presentations Preferred Skills: Prior exposure to the Digital Currency industry regulations Strategic thinker with strong analytical, leadership, and communication skills Sound understanding of AML/CFT/PDPA frameworks and their application in digital finance Ability to manage multiple jurisdictions and navigate complex regulatory environments Compensation: Competitive, based on experience Reporting to: CFO / Founders / Board of Directors How to apply: send me your updated resume at Hr@troandoit.in or +919599383886 Show more Show less
Location : Gurgaon Experience Required : Minimum 1.5 years Industry: Media / Marketing / Creative Employment Type: Full-time Job Description We are looking for a creative and skilled Video Editor & Graphic Designer with at least 1.5 years of professional experience. The ideal candidate must be proficient in Adobe After Effects, Premiere Pro, and other editing tools, with basic knowledge of AI-powered creative tools. A good understanding of Photoshop, Illustrator, and Canva is a strong plus. You should be passionate about visual storytelling, creative, and able to manage multiple projects in a fast-paced, collaborative environment. Key Responsibilities Edit and assemble raw footage into compelling video content for social media, websites, advertisements, etc. Add transitions, sound effects, motion graphics, and visual enhancements. Collaborate with the creative and marketing teams to align with brand objectives. Utilize Adobe After Effects, Premiere Pro, and AI tools to streamline workflows. Assist in graphic design projects such as banners, thumbnails, and social media creatives. Maintain a well-organized library of digital assets. Stay up to date with the latest trends in editing, design, and AI tools. Requirements Minimum 1.5 years of experience in video editing or a related role. Proficient in Adobe Premiere Pro, After Effects, and other editing tools. Working knowledge of Photoshop, Illustrator, and Canva. Familiarity with AI-based editing/design tools is a plus. Strong sense of timing, visuals, and storytelling. Ability to handle multiple projects and meet tight deadlines. Detail-oriented and highly creative. Preferred Qualifications Degree or diploma in Film, Media, Design, or related fields. Experience with 2D/3D animation is an advantage. Basic understanding of color grading and sound design. How to Apply Send your resume and portfolio to: 📩 hr@tronadoit.in 📱 Or WhatsApp: +91 9599383886 Subject Line: Application – Video Editor 💼 Short Version for LinkedIn/Instagram/WhatsApp: 🚨 Hiring: Video Editor & Graphic Designer 📍 Gurgaon | 🧠 1.5+ yrs exp Show more Show less
Location: Gurgaon Experience Required: Minimum 1.5 years Industry: Media / Marketing / Creative Employment Type: Full-time Job Description We are looking for a creative and skilled Video Editor & Graphic Designer with at least 1.5 years of professional experience. The ideal candidate must be proficient in Adobe After Effects, Premiere Pro, and other editing tools, with basic knowledge of AI-powered creative tools. A good understanding of Photoshop, Illustrator, and Canva is a strong plus. You should be passionate about visual storytelling, creative, and able to manage multiple projects in a fast-paced, collaborative environment. Key Responsibilities Edit and assemble raw footage into compelling video content for social media, websites, advertisements, etc. Add transitions, sound effects, motion graphics, and visual enhancements. Collaborate with the creative and marketing teams to align with brand objectives. Utilize Adobe After Effects, Premiere Pro, and AI tools to streamline workflows. Assist in graphic design projects such as banners, thumbnails, and social media creatives. Maintain a well-organized library of digital assets. Stay up to date with the latest trends in editing, design, and AI tools. Requirements Minimum 1.5 years of experience in video editing or a related role. Proficient in Adobe Premiere Pro, After Effects, and other editing tools. Working knowledge of Photoshop, Illustrator, and Canva. Familiarity with AI-based editing/design tools is a plus. Strong sense of timing, visuals, and storytelling. Ability to handle multiple projects and meet tight deadlines. Detail-oriented and highly creative. Preferred Qualifications Degree or diploma in Film, Media, Design, or related fields. Experience with 2D/3D animation is an advantage. Basic understanding of color grading and sound design. How to Apply Send your resume and portfolio to: 📩 hr@tronadoit.in 📱 Or WhatsApp: +91 9599383886 Subject Line: Application – Video Editor 💼 Short Version for LinkedIn/Instagram/WhatsApp: 🚨 Hiring: Video Editor & Graphic Designer 📍 Gurgaon | 🧠 1.5+ yrs exp 🎬 Premiere Pro, After Effects, Photoshop, Canva 💰 Competitive salary 📩 Send portfolio: hr@tronadoit.in | 📱 +91 9599383886 📝 Subject: Application – Video Editor Show more Show less
Location: Gurgaon Experience Required: Minimum 1.5 years Number of Openings: 03 Industry: Media / Marketing / Creative Employment Type: Full-time Job Description We are looking for a creative and skilled Video Editor & Graphic Designer with at least 1.5 years of professional experience. The ideal candidate must be proficient in Adobe After Effects, Premiere Pro, and other editing tools, with basic knowledge of AI-powered creative tools. A good understanding of Photoshop, Illustrator, and Canva is a strong plus. You should be passionate about visual storytelling, creative, and able to manage multiple projects in a fast-paced, collaborative environment. Key Responsibilities Edit and assemble raw footage into compelling video content for social media, websites, advertisements, etc. Add transitions, sound effects, motion graphics, and visual enhancements. Collaborate with the creative and marketing teams to align with brand objectives. Utilize Adobe After Effects, Premiere Pro, and AI tools to streamline workflows. Assist in graphic design projects such as banners, thumbnails, and social media creatives. Maintain a well-organized library of digital assets. Stay up to date with the latest trends in editing, design, and AI tools. Requirements Minimum 1.5 years of experience in video editing or a related role. Proficient in Adobe Premiere Pro, After Effects, and other editing tools. Working knowledge of Photoshop, Illustrator, and Canva. Familiarity with AI-based editing/design tools is a plus. Strong sense of timing, visuals, and storytelling. Ability to handle multiple projects and meet tight deadlines. Detail-oriented and highly creative. Preferred Qualifications Degree or diploma in Film, Media, Design, or related fields. Experience with 2D/3D animation is an advantage. Basic understanding of color grading and sound design. How to Apply Send your resume and portfolio to: 📩 hr@tronadoit.in 📱 Or WhatsApp: +91 9599383886 Subject Line: Application – Video Editor 💼 Short Version for LinkedIn/Instagram/WhatsApp: 🚨 Hiring: Video Editor & Graphic Designer 📍 Gurgaon | 🧠 1.5+ yrs exp 🎬 Premiere Pro, After Effects, Photoshop, Canva 💰 Competitive salary 📩 Send portfolio: hr@tronadoit.in | 📱 +91 9599383886 📝 Subject: Application – Video Editor
As an Assistant Team Lead in the Design & Marketing department, you will play a crucial role in supporting the team lead in managing daily design operations. Your expertise in both graphic design and video editing will be put to the test as you produce high-quality visual and video content for digital and print platforms. You should be a creative and dynamic individual who can maintain brand consistency, oversee junior designers, and ensure timely delivery of creative assets. Your day-to-day responsibilities will include designing digital and print assets such as banners, brochures, social media graphics, and brand collaterals. Additionally, you will edit and produce engaging video content for social media, ads, presentations, and promotional campaigns. Motion graphics and animation creation for intros, outros, and explainer content will also be part of your creative execution tasks. In terms of leadership and team support, you will assist the Team Lead in task delegation, quality control, and workflow management. Providing guidance and constructive feedback to junior team members will be essential, as well as collaborating closely with cross-functional teams including marketing, content, and development. Project management will be a key aspect of your role, where you will help plan and prioritize design tasks and project timelines. Ensuring that all creative outputs align with brand guidelines and objectives, maintaining organized project files, and ensuring timely completion of deliverables are critical tasks. To excel in this role, you should have advanced proficiency in Adobe Creative Suite tools, including Photoshop, Illustrator, Premiere Pro, and After Effects. Strong understanding of layout, typography, and color theory is required, as well as video editing, sound syncing, basic color grading, and motion graphics skills. Good communication, team collaboration, attention to detail, and the ability to work under deadlines are also essential. In return, we offer you the opportunity to lead and grow with a dynamic creative team, work on diverse projects across digital, branding, and marketing, and enjoy a flexible working environment with a supportive culture. To apply for this position, please send your updated resume to +919599383886 or hr@troandoit.in.,
Position: Crypto Account Manager Intern Location: Gurgaon, Sector 48 (Work from Office) Duration [ 3 months] Stipend: up to 10k We are looking for a proactive and detail-oriented Crypto Account Manager Intern to join our team. This internship is a great opportunity for individuals passionate about the crypto industry to gain hands-on exposure in account/fund management, crypto markets, and portfolio tracking. The role requires strong analytical skills, accuracy in handling data, and a willingness to learn about crypto investments and strategies. Assist in managing and monitoring client crypto accounts/funds. Support in tracking, analyzing, and reporting on crypto investments and portfolio performance. Help with fund allocations, withdrawals, and reconciliations. Stay updated with cryptocurrency trends, exchanges, and wallets. Prepare basic reports and assist in maintaining transparent client communication. Work with internal teams on risk management and strategy execution. Ensure compliance with company policies and industry guidelines. Key Responsibility Basic understanding of cryptocurrencies, wallets, exchanges, and blockchain. Strong analytical skills with attention to detail. Proficiency in MS Excel and reporting tools. Good communication and interpersonal skills. Eagerness to learn and adapt quickly. Skills Graduate/Final year student in Finance, Business, Economics, or a related field. Certifications in crypto, trading, or blockchain (preferred but not mandatory). Qualifications Opportunity to work in the fast-growing crypto industry. Hands-on exposure to crypto fund management and strategies. Growth-oriented and dynamic work environment. 📩 Interested candidates can share their updated resume at: +91 95993 83886
Position: Front Office Executive Location: Gurgaon, Sector 48 (Work from Office) Experience Required: Minimum 1–2 Years Salary: Up to ₹25,000 (in-hand) per month About the role We are looking for a well-presented and professional Front Office Executive to be the first point of contact for our organization. The ideal candidate should have prior experience in handling front desk operations, strong communication skills, and the ability to manage day-to-day administrative tasks efficiently. Greet and welcome visitors/clients in a professional manner. Answer, screen, and forward incoming calls while providing accurate information. Manage reception area and ensure it is tidy and presentable. Handle courier, incoming/outgoing mails, and maintain visitor logs. Schedule and coordinate appointments, meetings, and conference rooms. Assist in basic administrative tasks such as filing, data entry, and maintaining records. Coordinate with internal departments to ensure smooth office operations. Provide support to HR/Admin team as required. Skills Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Good knowledge of MS Office (Word, Excel, Outlook). Customer service-oriented with a polite and professional attitude. Ability to handle confidential information with integrity. Qualification Graduate in any discipline. 1–2 years of relevant experience as a Front Office Executive/Receptionist. share me your u[updated resume at hr@tronadoit.in or 9599383886